Many customers think they are always right.

This woman was working as a cashier in a grocery store.

She faced off with a customer over the store’s pricing policy.

Even though she was in the right, the customer went to the manager to complain.

So she ended up losing the pricing war.

Read the full story below to find out more.

“If you pay the wrong price, it’s free”

I worked in retail over 10 years ago, but I still have vivid flashbacks to the orange man.

I’m positive this is my villain origin story.

I worked at a local grocery store in a very small town where you know all the regulars.

I worked as a cashier to CSR to cash office person.

Don’t ask me why, but 17-year-old me took my job very seriously.

This woman loves her job and does her best to perform her duties.

When I was CSR, I ran that place like a well-oiled machine.

I deep-cleaned every nook and cranny. We all spot-checked our dots, and no one’s till was ever off.

I honestly loved the grocery store.

I loved feeling like everything was running smoothly and lines were moving and customers were happy.

I really liked my job.

She was ringing up the customer’s oranges when she noticed the different price.

I was also a little inflexible when it came to rules sometimes, and I had an occasional power trip. 😂

One day, this old guy’s oranges rang up wrong, but I caught it before he hardly even noticed.

I always memorized sales prices of popular items.

I adjusted the price before he paid, but he saw what I did.

So he was adamant that the “if you pay the wrong price, it’s free” policy applied.

Me being the rule queen was adamant it didn’t since he didn’t actually pay the wrong price.

They got into a fight, so the customer approached the manager.

I was fully prepared to die on this hill, so we got in a big fight.

He finally relented and paid, but immediately went to the store manager.

The manager just wanted everyone in the town to like him and gave him his money back.

This dude did a full-on champion walk out of the store.

He was wagging his finger at me and swinging his oranges around like he owned the place.

She couldn’t forget the face of the customer winning the “battle.”

To this day, I occasionally get hit with a mental image of that man.

Totally rubbing it in my face that he had won the battle.

I never forgave the manager for that one either. 😂

Let’s see how others reacted to this story.

This manager shares their experience.

This person gives their honest opinion.

Here’s another truthful insight from this one.

Finally, that’s infuriating, says this one.

Sometimes, a demanding customer still wins over a dedicated employee.

If you thought that was an interesting story, check this one out about a man who created a points system for his inheritance, and a family friend ends up getting almost all of it.