Boy, do I not miss working in customer service!

I did my time and let’s just say that I’m happy that part of my life is in my rearview mirror…

And this story is a good reminder!

Check out what this ice cream shop worker had to say about how they dealt with a customer and see if you think they took things too far.

AITA for telling a customer to tell her kid to be quiet?

“I (16f) left my job at an ice cream shop.

I have moderate hearing loss and wear hearing aids in both ears and wear a tag on my work shirt that explains that I can’t hear well.

I can hear fine with my hearing aids normally but the ice cream machine is very loud and I often forget batteries.

Uh oh…

Well recently I had a customer come in with a kid (6-7 years old) and he was being very obnoxious and was screaming about how he wanted ice cream.

This was one of the days I ran out of batteries and with the kid screaming I couldn’t understand a word the mother was saying.

She tried to remain calm.

I politely asked “ma’am can you please have your child quiet down so I can hear you.”

She got mad and demanded to speak to the manager.

Well, the owner heard her and asked what happened.

She yelled at me for being rude to a customer and wrote me up for it. She knows my hearing isn’t great and I told her that I wasn’t going to put up with her stuff and left.

My family is divided on the issue with my sister agreeing with me my mom being unsure and her boyfriend saying I should be ashamed.

Was I wrong to ask her to quiet her kid down?”

Here’s what folks had to say on Reddit.

This person said she’s NTA.

Another individual agreed.

This Reddit user shared their thoughts.

And this reader had a lot to say.

Some parents obviously don’t know how to control their kids in public…

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.