April 16, 2025 at 1:21 am

Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

by Ashley Ashbee

Man wearing headphones

Pexels/Reddit

Weird things happen when you’re wearing over-ear headphones. You look like you must be somebody… A staff member?

If you saw someone wearing headphones in a store, would you assume they were a store employee, or would you think they were just a customer like you who happened to wear headphones?

Check out what happened when this guy wore headphones to Old Navy.

Four different patrons thought I worked at Old Navy

Years ago I was browsing at Old Navy after work.

At the time I was in basic jeans and a plain colored T-shirt no design.

I had my headphones from work around my neck, the kind that are Bluetooth and magnetize together like a necklace.

His fate is sealed…

From the front door, a lady stopped to ask me for more carts.

I said I didn’t know, I don’t work here.

She politely apologized and we laughed it off.

It happened again.

Five more steps, someone asked me if the jeans they wanted came in whatever size.

I said idk, check in the stack… I don’t work here.

She was like Oh and we gave a small laugh.

And again!

Ten more steps, someone taps me on the shoulder to ask where the baby clothes were or something,

I said I think in the back? I don’t work here.

She looked me up and down and was like oh my bad and walked off.

Things are about to get real, guys.

The final boss came up to me angry with some jeggings and demanded I help her find whatever size.

I was not so nice to her. “I. Do. Not. Work. Here.”

She got annoyed and replied, “But you’re literally wearing a headset.”

“I’m literally wearing headPHONES. And why are you arguing with me? I don’t work here!”

She huffed and walked off.

Now I don’t wear headphones in old navy cause ugh that was so annoying.

Lesson learned. Never wear headphones to Old Navy!

Here is what folks are saying on Reddit.

I have always used over ear headphones so I don’t see the confusion, either.

Screenshot 2025 03 28 at 11.25.56 PM Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

I don’t think that would have fixed this.

Screenshot 2025 03 28 at 11.26.13 PM Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

Maybe they were heavily medicated.

Screenshot 2025 03 28 at 11.26.39 PM Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

I think I have looked like this, too. Ha.

Screenshot 2025 03 28 at 11.27.05 PM Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

He did what had to be done.

Screenshot 2025 03 28 at 11.27.44 PM Old Navy Customers Kept Assuming He Worked There, So He Got More And More Frustrated Each Time He Had To Correct Them

Old Navy, are your customers okay?

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.

Ashley Ashbee | Contributing Writer, Workplace & Culture

Ashley Ashbee is a contributing writer for TwistedSifter specializing in workplace dynamics, employee advocacy, and professional culture. Drawing on her real-world experience as a software consultant, she brings a unique, insider perspective to navigating office conflicts, toxic management, and trending professional dilemmas.

Holding a degree in Professional Writing from York University, Ashley combines her formal editorial training with her corporate background to deliver highly engaging, empathetic narratives. She excels at breaking down complex workplace dramas and translating them into stories that truly empower and validate modern workers.

Based in St. Catharines, Ontario, Ashley balances her time between the tech and publishing worlds with her love for the outdoors. When she isn’t consulting or writing, she can usually be found exploring local walking trails or experimenting with new recipes in the kitchen.

Connect with Ashley on LinkedIn and Twitter/X.