I’ve worked in restaurants before, so I understand the frustration when someone calls in an order five minutes before closing time, but this story didn’t seem to add up.

A woman named Taylor shared a video on TikTok and recounted what happened when she placed a to-go order from an eatery.

The woman said she placed an order 40 minutes before the restaurant closed at 10 p.m. and the person who took the order gave her some attitude.

When she got to the restaurant, the doors were locked…

She explained, “The workers are sitting at the bar rolling silverware. And they had already given me **** on the phone for ordering an appetizer at 9:20 so I was fuming.”

Taylor said she waited for 10 minutes before a restaurant employee apologized and gave her the food she ordered.

Let’s take a look at the video.

@taylor..kay

Im a door mat #foryoupage

♬ original sound – Taylor Kay

Now let’s see how people reacted.

This individual didn’t hold back.

Another TikTokker made a good point.

And this person nailed it.

Has customer service gone down the toilet?

This is a wild story.

If you liked that story, check out this video from a former Chipotle employee who reveals how the company cheats customers out of food.