Young People Keep Being Obnoxious At The Hotel Where She Works, So She Calls Them Out And Their Reservation Is Cancelled
by Ashley Ashbee
Childish behaviour is annoying, but tolerable if you can walk away.
If you can’t walk away and are trying to work, antagonistic teens become intolerable to deal with.
Keep reading to see how the person in this story did something about it by balancing professionalism with firmness in the hotel where she works.
20-something year old calls Mommy because she was mistreated
A patron of my hotel was blasting music, so I politely told her she couldn’t do that in the lobby.
The following days, she and her friend have loud conversations, played loud music and mutter insults about me.
At one point the woman actually calls her mom on her cellphone and begins to tell her how badly the hotel is mistreating her.
Their holiday turns into a quest to annoy OP.
The noise started bothering patrons, so I tell them they are going to need to go to their rooms for the night.
They acted like they didn’t hear, so I picked up the phone and pretended to dial security.
I told them they were going to need to return to their rooms or I would have security escort them off the premises.
Then the patrons got what they had coming to them.
They demanded to know why, so I said this:
“Because none of you have emotionally matured past middle school and I won’t sit and be disrespected for a second night because you fail to understand why we can’t have curse words blaring in a place of business.”
She threatened to call her mom again and her mom did show up, but the general manager had ended their reservation.
Here’s what people are saying.
Same. They probably get away with everything at home.
I bet she bragged to her friends about getting kicked out of a hotel.
That didn’t make sense to me. Maybe it was a special occasion.
This wouldn’t surprised me at all and it’s another reason to remove them from the hotel.
I will never understand this. I suspect it has a little to do with people wanting to have power.
I wouldn’t have given her so many chances.
Thought that was satisfying? Check out what this employee did when their manager refused to pay for their time while they were traveling for business.
Categories: STORIES
Tags: · customer service, loud, obnoxious, passive-aggressive, picture, reddit, Tales From The Front Desk, top
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