March 24, 2025 at 8:49 pm

Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

by Heide Lazaro

An elderly woman and younger woman are doing grocery shopping together

Canva/Reddit

Some people go out of their way to be kind and expect nothing in return.

This woman was a regular at her local grocery store.

When she saw an elderly woman struggling to find what she needed, she offered to help, but old lady thought she was an employee.

Read the full story below for all the details.

I don’t work here, why not do this again.

I am pretty much a fixture in the local grocery store.

Almost every day, I am in there because I like to cook.

But I don’t always remember to get all the ingredients, so sometimes, I have to go back.

I am in the grocery store so much, I know most of the staff by name.

A couple of my neighbors even work there.

This woman offered help to another customer who was looking for some baking items.

I was walking around the aisles picking up beef broth, vegetables, and what not.

I saw a lady wandering the aisle aimlessly, so I thought I would be considerate and ask her if I could help her.

The elderly lady was looking for baking goods.

I know the store like the back of my hand and know where it is.

The elderly lady asked if she could help her, and she agreed.

As we walked to the baking aisle, we struck up a conversation.

The sweet elderly lady asked me if I would help her with her shopping because she had never been in the store before.

I said sure,  why not. I wasn’t in a big hurry anyway.

I live in the apartments right behind the store. I can stand on my patio take off a shoe and actually hit the back of it.

They started talking to each other.

We wound up doing all of her shopping together,

She began to tell me about her kids and grandkids and that she was soon to be a great grandmother.

She is a very pleasant woman.

I actually learned a few things she told me that she had seen in her lifetime.

The old lady proceeded to check out.

We walked the aisles, taking the items on her list and throwing them in the shopping cart, and she would check the items off.

Finally, about half an hour later, we proceeded to check out.

I told her I would be right back because I almost forgot what I had gone there for.

The manager clarified that she didn’t work there.

As I returned to the register, the elderly lady was talking to the manager.

She was telling them what a nice employee I was and didn’t want me to get in trouble for taking up my time.

Dean, the manager smiled and told her that I don’t work there.

The lady apologized to her.

The elderly lady looked at me puzzled and apologized to me for taking up so much of my personal time.

I told her I was in no rush and that I live in the apartments nearby.

It turns out she just moved several apartments away across the apartment complex.

We walked home to our apartments.

She smiled and asked me why I helped her if I didn’t work there.

She responded with very sweet words.

I told her that my parents raised me to help others with out reward.

I gave her the groceries.

I told her if she needed help or wanted to go shopping, let me know.

The elderly woman said she did her shopping every Monday and if I wouldn’t mind, I could go with her and keep her company.

Now, she had a shopping buddy!

I told her it was very kind of her to try and keep me from getting fired even though I don’t work there.

So now, I have a shopping buddy and someone to talk and share coupons with.

I know this doesn’t have a screaming entitled Karen or brat, but I just wanted to share this I-don’t-work-here story.

Oh, isn’t that heartwarming? Let’s read the reactions of other Reddit users to this story.

This user appreciates the story.

Screenshot 2025 03 20 at 2.18.32 AM Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

People are loving it.

Screenshot 2025 03 20 at 2.19.06 AM Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

We need more positivity like this, says this person.

Screenshot 2025 03 20 at 2.19.25 AM Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

This person loves the wholesomeness.

Screenshot 2025 03 20 at 2.19.55 AM Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

And finally, short and sweet.

Screenshot 2025 03 20 at 2.21.19 AM Elderly Customer Was Having Trouble Finding Everything On Her Grocery List, So Another Woman Offered To Help Only To Be Mistaken As An Employee

A small act of kindness can bring huge happiness to strangers.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.