An Employee Got A Call From A Customer, But They Later Realized It Was An AI Bot
by Matthew Gilligan

Shutterstock/Reddit
Folks, I don’t want to scare you…
But our robot overlords are already here and we just have to learn to live with it!
Sorry, I didn’t mean to ruin your day…
But facts are facts, people!
Check out what this Reddit user had to say!
Today I realized I live in the future.
“I got a call at work today.
A woman called me claiming to be Google Maps, and she wanted to know our opening hours.
We went through what hours we were open for weekdays, clarified the weekends, and said goodbye.
This was strange…
She never told me her name, and her responses were a bit odd, but I put it down to a language/cultural barrier (though she spoke very clearly in English) as her accent was Southeast Asian and I live in Australia.
It was otherwise unremarkable.
I told the Store Manager (I’m the Assistant Manager), and his first response was “Was it a person?”
I said “Yeah, of course.”
Really?
He said “Are you sure?”
Then it dawned on me.
I checked Google and our hours were already updated, but one day was slightly wrong.
It’s logistically impossible to have the manpower to call every establishment and confirm their opening hours.
The future is now!
I wasn’t talking to someone from Google Maps.
I was talking TO GOOGLE MAPS.
I was talking to a computer, and I had absolutely no idea.
Wow.”
Here’s what folks had to say on Reddit.
This person shared their thoughts.
Another reader weighed in.
This individual spoke up.
This Reddit user had some bad news to share…
And one reader weighed in.
The robots are taking over and there’s nothing we can do about it…
So I guess just make sure you’re on the right side.
If you liked that story, check out this post about a group of employees who got together and why working from home was a good financial decision.

Sign up to get our BEST stories of the week straight to your inbox.