Some people seem to get out of the house looking for trouble.

In this case, a woman assumed the cashier was ignoring her (for some reason) and asked to talk to the manager.

Read the story and see how the manager handled the situation.

“Your cashier refused to serve me!”

This is an old story of mine for when I used to be a manager.

For background we all wear radio headsets with earpieces.

One day, a new girl (let’s call her Mary) is on register by herself and it’s a very slow day, so she’s cleaning behind the counter and sweeping.

Someone showed up, but she didn’t notice them.

A couple of minutes later, I hear Mary say they need a manager at the register.

So I go up and the following conversation happened.

Me: Hi. How can I help you today?!

Customer: Are you the manager?

Me: Yes, ma’am, I am!

Customer: “I can’t believe how rude your cashier is.”

She had a lot to say and didn’t want to hear any excuses.

“I tried to get her attention several times and she ignored me. Didn’t even bother to turn to face my direction or anything! I had to go right up to her and be very close before she even saw me! I think your cashier is refusing to serve me!”

Me, points: “That cashier?”

Customer, visibly annoyed: “Yes!”

Me: Mary?

Customer: Yes. That’s her!

He had an explanation.

Me: Ma’am, Mary’s deaf.

Customer: What?

Me: Mary’s deaf. She literally didn’t hear you call her over.

Customer: Oh….turns and walks out the door.

Mary was actually deaf, by the way. My guess is she thought her hearing aid was her earpiece to the radio.

If only she had given Mary the benefit of the doubt, she would have saved herself that embarrassment.

Let’s see what Reddit has to say about this situation.

A reader shares their thoughts.

Someone shares a similar story.

Wow.

Exactly.

Another commenter chimes in.

People assumed the worst but she was the best.

Always give people the benefit of the doubt.

Life works out easier that way.

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.