Buying in bulk doesn’t automatically come with discounts.

This man was working at a different branch of his store to fill in for another employee.

A man came to the counter with thirty pairs of kids’ sunglasses.

The customer then demanded a discounted price for all of it since he was “buying in bulk.”

So, he stayed calm and professional while explaining that it doesn’t work that way.

Read the full story below for all the details.

Customer doesn’t understand that we don’t give discounts for buying in bulk

I was working at a different branch of my store.

The lead was on vacation and they needed someone to fill in.

The shift was going fine, until this one customer showed up.

He picked up thirty pairs of our kids’ sunglasses and plops them on the counter.

This was how this man and the customer’s conversation went.

C will be Customer, and Me will be me.

Me: Alright, sir, your total will be (insert number here).

C: No, there should be a discount on these.

Me (surprised): There is, sir. The original price is 5.95, but they’re on sale for 1.99 this week!

C: No, you don’t understand. I bought thirty of them.

Me: Yes, you did.

C: So there should be a discount.

The customer insisted that he should receive a discount for buying in bulk.

Me: I’m sorry?

C: I should get a discount for buying this many of them.

Me: I’m sorry, sir, we don’t offer discounts for buying in bulk.

C: Well, this is my first time shopping here, so you should make an exception.

Me: I can’t do that sir.

C: Why not? I’m spending all this money!

He offered the customer another promo instead to save more money.

Me: Because I’m not losing my job over a discount.

But, if you’d like to save some more money, I could save you 30% today.

If you’re approved for our in-store credit card!

He didn’t even try for the card, though.

Like if you’re so hung up on saving some money, why wouldn’t you take the opportunity?

Let’s find out what others have to say about this.

This user shares their personal experience.

Lol. Here’s a possible response.

We have no discount for you, says this one.

Finally, this person is curious.

Some customers think they know better than the store.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.