January 22, 2026 at 8:35 am

A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

by Matthew Gilligan

man slicing meat in a deli

Shutterstock/Reddit

Closed mean closed, folks!

And if you’ve ever worked in any kind of food service before, you know that it can be a huge pain in the neck when you have to re-clean stuff after you’ve already shut things down for the night.

Was this deli counter worker a jerk when they refused to serve a customer after they’d closed for the night?

Check out his story and see what you think.

AITA for not cutting meat for a customer?

“I work in a deli, and it’s been super understaffed for the last few months, especially in the evenings on Wednesday and Thursday, there are no closing shifts.

Therefore on Wednesday it’s just me and my coworker, Gary, from 9 to 6. Our deli usually requires around 2 hours to close, so we were instructed by our manager to close at 4.

We closed everything down at 4, and by 5:30, we had gotten everything done and were going to go take our trash out to the trash compactor.

Uh oh…

Just then a customer walks up to the deli side (now mind you, we cleaned our meat and cheese slicers) and asks if we could slice some meat.

Sorry, pal…

We kindly tell the customer that due to staffing issues, we closed at 4, and that the slicers had already been cleaned, and that we can no longer slice meat because we would have to re-clean the slicer, something neither of us wanted to do again since we were going to leave at 6.

The customer gets really mad at us and keeps yelling so finally we called an assistant manager, who tells them exactly what we we said.

Gary says that I didn’t need to call a manager on them and we could’ve just dealt with it ourselves.

AITA?”

Reddit users shared their thoughts.

This person said they’re NTA.

Screenshot 2025 12 23 at 11.57.35 AM A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

Another reader agreed.

Screenshot 2025 12 23 at 11.57.58 AM A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

This individual shared their thoughts.

Screenshot 2025 12 23 at 11.58.10 AM A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

Another person spoke up.

Screenshot 2025 12 23 at 11.58.24 AM A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

And this reader also said they’re NTA.

Screenshot 2025 12 23 at 11.58.53 AM A Deli Employee Told A Customer They Were Closed, But The Guy Got So Mad A Manager Had To Get Involved

Hey, he was just following orders!

If you liked that post, check out this story about a guy who was forced to sleep on the couch at his wife’s family’s house, so he went to a hotel instead.