Bizarre misunderstandings happen everywhere, not just in the office. Sometimes you have to laugh when things make sense again.

See how this hotel clerk figured out what confused a customer.

Massage retrieval

This just happened and I am dying laughing.

I work at a boutique inn and spa.

It’s a baffling complaint.

A guest calls me and the following conversation happened:

“Good Evening hotel Front Desk this is CrazySquirrelGirl. How can I help you?”

“Yes. I have been hitting the massage button for an hour and no one is coming to give me a massage.”

“I’m sorry. What button?”

“The massage button.”

Then it becomes hilariously clear.

“I apologize but where is this button you are pressing?”

“On the phone. Massage Retrieval”

“Ma’am, do you mean the message retrieval for voicemails?”

“OH my God…”hangs up

I can’t stop laughing. 🤣

Here is what folks are saying.

It’s ideal when customers can own their mistakes.

Aw that’s cute.

This person should get their eyes checked out, too.

It would be amazing!

Phew!

I make these mistakes sometimes when I’m not wearing my glasses.

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.