TwistedSifter

Student Wanted To Log Into Her Student Account On Her University Portal, But Kept Yelling At The IT Employee For Fixing Her Computer

Man at work

Pexels/Reddit

Some jobs can be weirdly entertaining and this story is a proof of that!

This guy shares how somebody in his university’s computer lab made the most unreasonable demand that he couldn’t meet.

Check out the full story.

don’t want Windows 10, I want University!

I work as a student IT for my university (for obvious reasons I wont name the institution) Part of what I do is watch over the computer labs that are open for students to use.

As it is summer there are not too many students that come through, but a couple of weeks ago I dealt with the most incompetent, contradictory, and confusing person I have ever had the displeasure to come across.

This is where the story gets tricky…

One day while I am sitting at the labs help counter, a blonde woman walks in, lots of make up, looks to be in her mid 20’s.

I could tell she was going to be an issue the moment she sat down at a computer and immediately looked towards me with what I can only describe is a look of fear.

Sure enough within a few minutes she shouts out in my general direction, “HI I AM HAVING SOME PROBLEMS”. I try to get her to explain but getting annoyed she insists that I come over and help her.

I really wish I hadn’t.

UH OH…

She was staring at the log in screen just saying “What’s this?! What am I supposed to do with this??!!” all while flicking the mouse around uncontrollably.

Not wanting to be rude, and just assuming she may not be that familiar with computers I explain that the log in screen for these labs simply wants your university username and password, the same for the wifi and every other service.

She responds with, “Ok Ya but why does it look like this?!” At first I thought she was referring to the way the log in screen looked (we had just upgraded all the lab computers to windows 10, so she may just have not been used to it).

I explained to her its the same as other labs, we’ve just updated to windows 10. She responds saying that, “ok ok but I want the University, not this”.

That’s INSANE!

Starting to get weird but ok, I manage to get her to log in all the while she is sighing and huffing and puffing.

What I noticed was how fluent she was with the keyboard which contradicted my initial thought that she was just not accustomed to computers.

So we finally log in and… she’s even angrier, clicking like crazy on random icons getting quite upset saying this isn’t working why is this like this.

Our computers have a lot of science and math software on them and she hovers over a random icon and clicks it starting the application. When it (obviously) didn’t open up “university” she started to freak out asking what the hell is this.

I explained that it was graphing software used mostly for physics students… she promptly yells at me “WHY THE HELL WOULD I WANT THAT” (How should I know.. you’re the one who opened it!)

He had no idea what she wanted!

At this point my co-workers are getting interested and I can see them laughing as I try to help this woman. She kept saying “I DONT WANT THIS, I WANT UNIVERSITY!” Which did not make any sense.

I tried to get her to open the browser she said “WHAT?!” ok open up google chrome? “WHAAT???”… uh the internet. Open up the internet “SIGH I DONT WANT THAT, I JUST WANT UNIVERSITY”.

So I open it for her and sure enough when the default university page opens up she starts typing away and everything seems fine.

Cut to 10 minutes from now and she’s back complaining that it isn’t what she wants, “Can I just have a guest account?”. At this point I noticed she was completely ignoring my 2 other female coworkers and kept asking me (am male).

He was so done with her at this point!

I explained to her we don’t give out guest accounts, and that also a guest account is kinda pointless because she has her own account. “But I don’t want other people to get my stuff!”, Ma’am nobody but you can access your account. Your files are saved to the account.

“Yes but if someone goes on this computer they are going to get my phone number and other info!!”

I then try to explain to her that our files are saved on a server, and not on any individual computer in the lab. This seems to be the most complex and foreign concept she has ever heard, arguing with us every step of the way.

Again completely ignoring mostly my coworkers.

She keeps asking for a guest account and I tell her for the 10th time “WE DON”T GIVE OUT GUEST ACCOUNTS IN THIS LAB” She then plops herself on the counter trying to show some cleavage, “Please.. can I just have a guest account”… I tell her no we cannot give her one, and that it wouldn’t help!

He had no idea how to deal with this woman!

(Whatever help means in this I do not know). At this point a more senior staff walks in and asks her the problem.

Upon getting a tirade of nonsensical ranting he says, “Well if you do not feel comfortable with windows 10, the other labs on campus still have windows 7”.

Her response, “I DONT WANT WINDOWS, I WANT UNIVERSITY”. I snap telling her that WINDOWS IS AN OPERATING SYSTEM, UNIVERSITY DOESNT MAKE ANY SENSE. She gets extremely angry and then leaves.

To this day I still have no idea what she wanted, or how someone who seemed to be able to use a computer was also so computer illiterate at the same time.

My only semi plausible explanation: Mac user?

GEEZ! That sounds super annoying!

How can someone be so confidently wrong in public?!

Let’s find out what folks on Reddit think about this one.

This user wants to know if the old computers had automated systems.

This user thinks maybe she was expecting customs computers.

This user thinks she needed very specific help!

This user thinks the lady meant she needed to access her university accout.

Somebody’s being really dumb here!

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.

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