November 27, 2025 at 2:47 am

A Customer Said She Got A “Kitchen Service Charge” On Her Bill At A Restaurant

by Matthew Gilligan

woman talking to tiktokkers

TikTok/@marina.rudan

News flash!

People don’t like to be hit with hidden and/or unexpected charges when they go out to dinner…

And this TikTokker knows all about it.

Her name is Marina and she posted a video and told viewers about a recent dining experience that left her pretty unhappy.

woman talking to tiktok viewers

TikTok/@marina.rudan

Marina said she was at a restaurant called Liberty Kitchen in Surrey, British Columbia when the incident took place.

She told viewers, “I had asked my server, I’m like, ‘Hey, can you explain to me please what this kitchen service charge is?’ And she had informed me that the owner decided that his kitchen staff should be paid more money, and he automatically now has a kitchen service charge added to the bill.”

woman talking to tiktok viewers

TikTok/@marina.rudan

Marina asked the server if they still needed to tip out the kitchen staff at the end of the night and she said that she did.

Marina told viewers, “If the owner wants the kitchen staff to make more money, shouldn’t you be paying your staff more per hour instead of charging us? Or, as an option, ‘Would you like to add a kitchen service charge?’”

woman talking to tiktok viewers

TikTok/@marina.rudan

Check out the video.

@marina.rudan

Can’t say it enough…always check your bill before you pay #restaurant

♬ original sound – Marina Rudan

TikTokkers spoke up.

This person shared their thoughts.

Screenshot 2025 10 26 at 8.43.49 AM A Customer Said She Got A Kitchen Service Charge On Her Bill At A Restaurant

Another individual spoke up.

Screenshot 2025 10 26 at 8.44.04 AM A Customer Said She Got A Kitchen Service Charge On Her Bill At A Restaurant

And another viewer asked a question.

Screenshot 2025 10 26 at 8.44.25 AM A Customer Said She Got A Kitchen Service Charge On Her Bill At A Restaurant

She won’t be going back to that restaurant anytime soon!

If you liked that story, check out this video about a mom who reveals the inappropriate healthcare questionnaire her 13-year-old daughter got at school.