Tag: customer

March 22, 2026 at 6:15 pm

Employee Spent Hours Troubleshooting A Broken Fax Line For A Customer, But He Discovered The Problem Was Simply A Small Machine Setting

Person using a fax machine

Some customers don’t have “Thanks” and “I’m sorry” in their vocabulary.

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March 22, 2026 at 12:55 am

Tech-Illiterate Clients Couldn’t Install Simple Software, So They Paid Thousands To Fly A Tech Support Worker To Their Office For A Twenty Minute Job

People in an office looking at a laptop

Questioning the expert can cost you thousands.

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March 20, 2026 at 5:47 pm

Retail Employee Denied A Laptop Refund, So A Scary Customer Tried To Intimidate Him Into Giving Him What He Wanted

angry man scowling

Sometimes the biggest win is just walking away safe.

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March 19, 2026 at 4:23 pm

Grocery Shopper Saw An Employee Opening Sealed Boxes Of Tampons And Putting Them On The Shelf Individually, So She Told The Employee To Ask The Manager How To Do His Job

Woman putting her items on the counter to check out

The store should thank her.

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March 18, 2026 at 7:21 am

Regular Customer Always Nitpicks To Find Faults In Their Food Or Service, So This Fast Food Employee Gave Her Something To Complain About

Plate of french fries with ketchup

It pays to be nice to the fast food crew.

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March 15, 2026 at 1:20 pm

Call Center Employee Handled A Toxic And Demanding Customer, So He Asked Management For An Anti-Abuse Call Script He Could Use In The Future

Call center employee covering his mic and looking at the side

Sometimes, you need a script to survive work drama.

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March 13, 2026 at 2:35 pm

Employees Aren’t Allowed To Help Customers Load Items Into Their Cars Unless They Park In Front Of The Store, But One Customer Refuses To Move His Car

smiling man in glasses working at electronics store

Some customers make really weird decisions.

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March 12, 2026 at 11:24 am

Customer And Retail Staff Argue Back And Forth Over The Phone, But It Was Just About An Inconsequential Detail

man talking on the phone

When you argue over phonetics, important things get lost in translation.

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March 11, 2026 at 10:35 pm

Grocery Store Employee Helps Man With Alzheimer’s Find His Car In The Parking Lot, But He Refuses To Accept A Tip

older man walking in parking lot

Being patient and kind can make a big difference in someone’s day.

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March 10, 2026 at 7:15 pm

Customer Service Agent Knew A Caller Would Be Difficult From The Beginning, And Solving Her Problem Didn’t Help In The Slightest

Employees in a call center

Why are people like this?

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