The Ticket Gridlock: Why an Entire IT Management Team Was Left Helpless After an Employee Automated His Approval Reminders.
When the managers don’t want to deal with a problem and keep ignoring it, you have to make it their problem.
When the managers don’t want to deal with a problem and keep ignoring it, you have to make it their problem.
Lost pets deserve every chance to find their way back home.
It sounds stressful for everyone involved.
The boss handled that really, really well!
Nothing like a leaked memo to remind you you’re just one of the spreadsheet rows.
This email needs to stay unanswered.
The real IT fix should always begin with, “Is the power turned on?”
Shooting off an email when you’re tired and stressed out is often a bad idea.
If it’s not your job, don’t do it!
He’ll leave no case of mistaken identity unsolved.
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