Some customers misunderstand instructions that aren’t that hard to understand.
Even the calmest customer service voice sometimes needs a mute button for real life.
Some people think technology is a complicated thing. It’s not.
If you don’t stick up for yourself, no one else will.
You can’t expect tech support to remember your passwords for you.
Unless the company is paying for her phone, she shouldn’t be required to use it.
Always double-check the sender before barking at the wrong call centre.
Giving her the raise she wanted would have saved them a lot of money.
Let the family argue amongst themselves.
Infinite loops are a major loophole in tech.
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