Call Center Demanded Employees Stick To The Script No Matter What The Customer Says, But It Created Some Really Awkward Scenes
Not all scripts are well-written.
Not all scripts are well-written.
This customer wanted cheap dirt, for dirt cheap.
Welcome to IKEA…no horseplay allowed!
That policy didn’t last too long!
Sometimes the problem is user error.
The customer isn’t always right.
This mechanic made sure the wheels came off.
These employees ho-ho-hoped for a holiday break.
This sandwich got someone fired.
Page 113 of 294