technical support Archives

July 13, 2026 at 1:46 pm

An Experienced Help Desk Engineer Wishes He Hadn’t Laughed at a User’s Wild Hardware Claim

Sometimes there really is a problem beyond just user error.

July 8, 2026 at 1:46 pm

He Knew Every Quirk of His Gas Station’s Equipment and Kept It Running — IT Said Submit Tickets Instead — So He Did and Everything Fell Apart

He should have kept his documentation to himself unless the company was willing to pay him for it.

January 19, 2026 at 11:35 am

Customer Support Employee Helped Answer A Customer’s Question, And Ended Up Amusing The Manager With How Specific The Request Was

I need more info, but go away.

November 27, 2025 at 6:55 pm

Technical Support Employee Tries To Help Customer, But When The Customer Is Rude, He Hangs Up

If you’re rude, you might regret it.

May 10, 2025 at 7:15 am

A Customer Called And Insisted On Speaking To A Male, But The Guy He Talked To Made It Clear That It Was A Woman Who Was Really Solving The Problem

Man and woman in the office wearing headset in front of their computer

Men are not always superior to women.

February 14, 2025 at 12:49 am

A New Manager Came In And Demanded That All Employees Watch Hours Of Training Videos Each Month, So This Employee Got Approval To Watch Them After Hours And Racked Up Huge Overtime Hours

This manager is in for a big surprise.

December 28, 2024 at 1:21 pm

Shady Colleague Played Dirty To Get His Team Laid Off, But Karma Caught Up With Him And Ruined His Career

Source: Getty/SIphotography, Reddit/PettyRevenge

When the past comes knocking, burning bridges just leaves you stranded!

July 17, 2024 at 4:51 pm

Customer Service Rep Told A Caller Exactly What To Do, But When She Was Still Confuse She Relayed Every Last Obvious Detail

Source: Reddit/MaliciousCompliance/Pexels/Antoni Shkraba

Apparently, even obvious requests are anything but obvious.

TwistedSifter

The best of the internet, sifted, and sorted.

Tag: technical support

An Experienced Help Desk Engineer Wishes He Hadn’t Laughed at a User’s Wild Hardware Claim

He Knew Every Quirk of His Gas Station’s Equipment and Kept It Running — IT Said Submit Tickets Instead — So He Did and Everything Fell Apart

Customer Support Employee Helped Answer A Customer’s Question, And Ended Up Amusing The Manager With How Specific The Request Was

Technical Support Employee Tries To Help Customer, But When The Customer Is Rude, He Hangs Up

A Customer Called And Insisted On Speaking To A Male, But The Guy He Talked To Made It Clear That It Was A Woman Who Was Really Solving The Problem

A New Manager Came In And Demanded That All Employees Watch Hours Of Training Videos Each Month, So This Employee Got Approval To Watch Them After Hours And Racked Up Huge Overtime Hours

Shady Colleague Played Dirty To Get His Team Laid Off, But Karma Caught Up With Him And Ruined His Career

Customer Service Rep Told A Caller Exactly What To Do, But When She Was Still Confuse She Relayed Every Last Obvious Detail

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