Tag: troubleshooting

September 18, 2026 at 2:35 pm

A Customer Called For Help In The Middle Of The Night And Demanded A Refund, But She Wouldn’t Let Support Troubleshoot The Problem

Angry woman on phone

The manager should have shut her up a lot sooner. 

Read More »

September 18, 2026 at 6:55 am

Tech Guy Sold A Laptop To A Friend Of A Friend, But Couldn’t Believe What The Buyer Did To It

A tiny traffic cone on a laptop keyboard

Kudos to this guy.

Read More »

September 16, 2026 at 4:35 pm

He Tried to Fix His Coworker’s Monitors That Kept Going Black — His Manager Insisted the Graphics Card Just Couldn’t Handle It

Man working on his two screens

His explanation didn’t make much sense.

Read More »

May 27, 2026 at 10:35 am

Support Worker Keeps Asking a Hardware Technician to Check Website Permissions, but He Gets Stuck Obsessing Over the SQL Server Instead

Call center worker trying to check software permissions

Calls like this get annoying fast.

Read More »

April 27, 2026 at 1:20 pm

Cable TV Call Center Worker Walks Senior Customer Through Troubleshooting Her Problem, And It Turns Out She Hadn’t Turned On Her T.V.

person using a remote to switch on television

The machine isn’t broken.

Read More »

March 26, 2026 at 11:24 am

ISP Employee Tried Fixing A Client’s Internet Issues Over The Phone, But He Eventually Discovered That The Problem Wasn’t Fixable At The Moment

Man talking on the phone annoyed

Tech support can’t fix a wi-fi problem at home if you’re calling from another continent.

Read More »

March 24, 2026 at 10:48 am

Tech Support Worker Spent An Hour Trying To Install Linux For A Customer Before Discovering The Hardware Was Incompatible, But The Customer Later Said He Shouldn’t Have Been Charged

Tech support working trying to troubleshoot someone's PC

It shouldn’t have been shocking. 

Read More »

March 14, 2026 at 10:15 pm

I.T. Call Center Worker Calms His Customer Through An Urgent Issue, Saving His Powerpoint File, Then Hears He Forgot To Plug His Laptop In

Man on call in call center

Sliding out of your DMs.

Read More »

March 8, 2026 at 10:15 pm

Employee Took A Support Call From A Customer Complaining About Dead Router, But He Was Shocked To Hear What She Thought “The Internet” Was

Woman trying to plug the cable onto the internet router

The internet doesn’t spill, but patience sometimes does. Lol.

Read More »

March 8, 2026 at 8:20 pm

Employee Received A Frantic Call From A Customer Whose New Docking Station Wasn’t Working, So He Tried To Troubleshoot It For An Hour

Whit USB charging unit plugged into an electrical outlet

Sometimes, the most complicated tech issue is the one that’s unplugged.

Read More »

Page 1 of 2