troubleshooting Archives

March 2, 2026 at 6:15 pm

Tech Support Employee Tried To Troubleshoot A Computer Audio Issue, But The Hostile Customer Kept Interrupting And Yelling At Him

When it comes to customer service, you need a lot of patience to deal with difficult customers.

February 24, 2026 at 10:55 pm

IT Team Spent Hours Troubleshooting A Morning Network Outage, And It Turned Out An External Contractor Had Created A Network Loop By Powering Down The Wrong Switch Every Day

Man holding a laptop fixing the network so it won't shut off every morning

That was so drawn out.

February 16, 2026 at 12:55 am

IT Guy Was Happy To Help The New Guy Get Set Up, But His Bizarre Accusations Really Didn’t Get Them Off On The Right Foot

Always try to keep the IT guys on your side!

February 9, 2026 at 6:55 pm

IT Helpdesk Attendant Is Used To Employees’ Weird Tech Complaints, But One Guy’s Assumptions Were Worse Than Most

He just needed to slow down.

February 3, 2026 at 9:48 pm

HR Complained That They Kept Hearing “You’ve Got Mail,” But They Couldn’t Explain What Caused The Noise Or Even Where It Was Coming From

If you’re going to report a problem, report it with some helpful details please.

January 26, 2026 at 11:48 am

Tech Employee Assisted A User Who Struggled To Log Into Her Computer After A VPN Update, And He Discovered That The Fix Was A Simple Press Of A Keyboard Button

Num Lock actually has a purpose?

December 24, 2025 at 11:15 pm

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Creative problem-solving at its finest.

December 17, 2025 at 8:55 pm

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Proud mom

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Tag: troubleshooting

Tech Support Employee Tried To Troubleshoot A Computer Audio Issue, But The Hostile Customer Kept Interrupting And Yelling At Him

IT Team Spent Hours Troubleshooting A Morning Network Outage, And It Turned Out An External Contractor Had Created A Network Loop By Powering Down The Wrong Switch Every Day

IT Guy Was Happy To Help The New Guy Get Set Up, But His Bizarre Accusations Really Didn’t Get Them Off On The Right Foot

IT Helpdesk Attendant Is Used To Employees’ Weird Tech Complaints, But One Guy’s Assumptions Were Worse Than Most

HR Complained That They Kept Hearing “You’ve Got Mail,” But They Couldn’t Explain What Caused The Noise Or Even Where It Was Coming From

The Most Difficult Part Of Tech Support Is Getting The End Users To Do What You Want, So He Tricked Them Into Rebooting The Router In A Very Creative Way

Call Center Worker Relieved To Quit Her Job, And Also Witness Her One-Year-Old Using Way More Common Sense Than Her Former Customers

Latest

He Misunderstood Her Text Instructions and Parked in Space 4B—Then His Girlfriend Exploded and Demanded He Pay Her $180 Towing Fine

She’d Kept The Same Weekly Massage Schedule For Years, But Her Therapist Asked Her To Switch It Up For A Class

He Berated the Front Desk at Check-In—Then Threw a Rage Fit Over Giving His Loyalty Number for a $1.50 Water Bottle

Her Mother Constantly Mapped Her Finances and Called Dining Out “Wasteful”—Then Exploded When She Bought Her Own Car Without Approval

He Covered All the Security Deposits and Unpacked the Whole Apartment—Then His Lazy Roommate Claimed He “Never Agreed to Do Heavy Lifting”

Popular

He Reported Bald Tires and Failing Brakes for Three Months—Then Handed Management the Keys During Peak Delivery Season

Tech Support Employee Tried To Troubleshoot A Computer Audio Issue, But The Hostile Customer Kept Interrupting And Yelling At Him

She Earned the Top Youth Fair Award after 6 Months of Work—Then Her 10-Year-Old Cousin Demanded the Trophy and Prize Package

He Insisted He Was “Observing Spatial Physics”—Then Used Her Own Classroom Contract to Win Desk Playtime

One Family’s School Pickup Arrangement Creates Tension When The Older Siblings Realize Helping Their Half-Sister Could Cost Them Their Sports Seasons