I know next to nothing about today’s technology, so this story really resonated with me.

A Best Buy employee named Dallas posted a video on TikTok and talked about the interesting and unexpected encounter he had with a customer in his store.

Dallas said a customer asked him about an HDMI splitter for her hard drive, but he knew right away that something was amiss.

He said, “I’ve never heard of a hard drive that connects to monitors.”

Dallas realized that the customer thought her desktop computer tower was a hard drive and he said, “Oh, and that monitor on her desk? She thought that was the computer.”

The Best Buy worker added that the woman had been trying to plug a HDMI splitter into a USB port, as well.

We’re glad he got it all sorted out!

Here’s the video.

@dallas_ponzo

She wasn’t wrong, or right

♬ original sound – Dallas

Check out how TikTokkers reacted.

This person was impressed.

Another TikTokker chimed in.

And this viewer shared their thoughts.

Not everyone is up on the latest technology…

Now that you’ve read that story, check out this one about a delivery driver who took a $400 grocery order back because she wasn’t given a tip.