January 24, 2025 at 4:49 pm

Barnes & Noble Worker Got A Customer Who Wanted To Return A Book From 2011, So She Called Her Manager

by Matthew Gilligan

Source: TikTok/@texea_

Are there time limits to return items to stores?

Well, I guess it depends on what store you’re talking about…

A woman named Tala posted a video on TikTok and shared a surprising story about a customer who brought a pretty old item to return to the Barnes & Noble store where she works.

Source: TikTok

Tala’s text overlay reads, “Working in retail is so weird cuz wdym someone just brought back a return from 2011?”

She then showed viewers a receipt from all the back in 2011 that a customer brought into her store.

Source: TikTok

In a comment, Tala said that the receipt was flagged because of how long ago the item was purchased, but, she added, “My manager made an exception ‘just this once.’”

Source: TikTok

Check out the video.

@texea_

BC WHAT?? #retail

♬ UH OHHH – ★ KILLA ★

This is how TikTokkers reacted.

One viewer chimed in.

Source: TikTok

Another TikTokker shared a crazy memory.

Source: TikTok

And one person spoke up.

Source: TikTok

Hang on to those receipts, friends!

If you liked that story, check out this video about a Dollar Store cashier who has had it with customers who argue over $4 products.