March 30, 2025 at 12:21 am

A Retail Worker Was Asked For Help In A Store, But They Didn’t Worth There And The Customer Didn’t Want To Give Up

by Benjamin Cottrell

confused retail employee in store aisle

Canva/Reddit

Retail workers are used to answering odd questions from customers, but some inquiries are stranger than others.

When one employee stopped by a neighboring store, they encountered a disoriented shopper who wasn’t just unsure about the item she needed — she wasn’t even sure where she was.

Read on for the full story!

…You mean at this store?

I worked at Target and there was a Hobby Lobby across the street.

I ran over to Hobby Lobby after a shift to grab something and I was still wearing my uniform with the Target symbols all over it.

So they definitely weren’t expecting to be approached by a Hobby Lobby customer.

A 20-something girl comes up to and says “Do you know where I can find a glue gun?”

I paused and just kind of looked at my shirt and I said “… you mean at this store or… like… at Target?”

It became hilariously clear just how lost this customer actually was.

And she just stared at my name tag for a long time and sighed a heavy sigh and quietly said “Sorry, I don’t know where I am.”

Well at least she was honest!

What did Reddit have to say?

This confused customer must have been going through a lot.

Screenshot 2025 03 13 at 4.52.53 PM A Retail Worker Was Asked For Help In A Store, But They Didnt Worth There And The Customer Didnt Want To Give Up

Working multiple jobs definitely has its quirks.

Screenshot 2025 03 13 at 4.53.41 PM A Retail Worker Was Asked For Help In A Store, But They Didnt Worth There And The Customer Didnt Want To Give Up

This shopper is open to getting help from anywhere!

Screenshot 2025 03 13 at 4.54.17 PM A Retail Worker Was Asked For Help In A Store, But They Didnt Worth There And The Customer Didnt Want To Give Up

Her confusion is actually quite relatable to this commenter.

Screenshot 2025 03 13 at 4.54.54 PM A Retail Worker Was Asked For Help In A Store, But They Didnt Worth There And The Customer Didnt Want To Give Up

This was something you certainly don’t hear everyday as a retail employee!

Hopefully this poor customer found both her glue gun and her sense of direction.

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.

Benjamin Cottrell | Assistant Editor, Internet Culture

Benjamin Cottrell is an Assistant Editor and contributing writer at TwistedSifter, specializing in internet culture, viral social dynamics, and the moral complexities of online communities. He brings a highly analytical, editorial voice to his reporting on workplace conflicts, malicious compliance, and interpersonal drama, with a specific focus on nuanced stories that lack an obvious villain.

As a published author of rhetorical criticism, Benjamin leverages his academic background in human communication to dissect and elevate viral social media threads. Instead of simply summarizing events, he provides readers with balanced, deep-dive commentary into why the internet reacts the way it does. In addition to his cultural reporting, he is an experienced fine art photography essayist and video game reviewer.

When he isn’t analyzing the latest viral debates, Benjamin is usually chipping away at his extensive video game backlog, hunting down the best new restaurants, or out exploring the city with a camera in hand.

Connect with Benjamin on Instagram and read more of his essays on Substack.