April 5, 2025 at 8:21 pm

Librarian Offered To Help A Customer, But They Didn’t Believe That The Librarian Really Worked At The Library

by Jayne Elliott

librarian behind a desk covered in books

Shutterstock/Reddit

What would you do if you were at work and offered to help a customer but the customer didn’t believe that you actually worked there?

Would you try to prove to the customer that you were telling the truth, or would you walk away and leave the crazy customer to solve their own problem?

In today’s story, a librarian chooses the first option.

Let’s see how the story plays out.

I DO work here lady

As you may have guessed, I work in a public library.

The floor is open plan, with a service desk where we keep staff computers, etc.

We’re often not behind this desk serving customers.

We don’t wear uniforms, but do wear name badges that clearly identify us as staff.

She offered to help a customer.

I’ll be me, crazy lady will be CL

Me, having returned from helping a customer find a book, to see a large queue at the desk, I speak to CL

Me: Hi, Can I help?

CL: Who are you?

It seems that location matters.

Me: I’m disgustedlibrarian, I work here (showing her my badge)

CL: No you don’t, you’re not behind the desk!

Me:???… (steps behind the desk)

Me to CL: Hi, can I help….?

CL: Yes, can you….. (tells me her problem)

That is so weird! So, whoever walks behind the desk suddenly works there in CL’s eyes?

Let’s see how Reddit reacted to this story.

This person would like to become a librarian.

Screenshot 2025 03 20 at 3.01.24 PM Librarian Offered To Help A Customer, But They Didnt Believe That The Librarian Really Worked At The Library

Another person shared a similar story but with a different ending.

Screenshot 2025 03 20 at 3.02.06 PM Librarian Offered To Help A Customer, But They Didnt Believe That The Librarian Really Worked At The Library

It’s the doctor’s coat that matters, apparently.

Screenshot 2025 03 20 at 3.02.33 PM Librarian Offered To Help A Customer, But They Didnt Believe That The Librarian Really Worked At The Library

Another libraries shares an even crazier story.

Screenshot 2025 03 20 at 3.03.03 PM Librarian Offered To Help A Customer, But They Didnt Believe That The Librarian Really Worked At The Library

Who are these crazy people who think librarians are liars?

What a bizarre take on life.

If you liked that post, check out this post about a rude customer who got exactly what they wanted in their pizza.