June 30, 2025 at 11:35 am

Customer Claims Dropping Paper Towels “Bruises” Them, So Worker Silently Walks Away Without Saying A Word

by Heather Hall

Paper towels stacked in a pile on the floor

Unsplash/Reddit

Sometimes, people shock you with the absurdity of their comments.

So, what would you do if someone interrupted you at work to lecture you about “bruising” paper towels? Would you waste your energy correcting their nonsense? Or would you save your breath and walk away before the conversation got any weirder?

In the following story, one overnight stocker finds themselves in this exact situation and is left shocked. Here’s what happened.

…really?

I work at one of the 24-hour big retail stores as a 3rd shift stock person. The best part of my job is how few customers I actually interact with on a nightly basis. Usually, it doesn’t even go past saying hello to them.

The other night, I was in the process of putting up packs of paper towels. I picked up two of them and walked down to where they were.

I then did what I usually do, I dropped one pack on the ground so I could use both hands to put the other up on the shelf. (They aren’t heavy, just easier to handle and finesse this way)

The customer didn’t like what he had done.

A customer had been standing nearby as I did this, and she piped up, “You shouldn’t do that.”

I turned to look at her and said, “Do what?”

“Drop the paper towels like that. It bruises them and makes them less effective.”

I just stared at her for a moment before putting the second pack on the shelf and walking away.

Yikes! Some people just can’t keep their opinions to themselves.

Let’s see how the folks over at Reddit relate to this story.

It’s not like the cups touched the floor.

Really 3 Customer Claims Dropping Paper Towels Bruises Them, So Worker Silently Walks Away Without Saying A Word

People will be people.

Really 2 Customer Claims Dropping Paper Towels Bruises Them, So Worker Silently Walks Away Without Saying A Word

Here’s someone who works in retail.

Really 1 Customer Claims Dropping Paper Towels Bruises Them, So Worker Silently Walks Away Without Saying A Word

This person went all out.

Really Customer Claims Dropping Paper Towels Bruises Them, So Worker Silently Walks Away Without Saying A Word

He did the right thing! There’s nothing you can say to the comment that would make sense!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.

Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.