June 24, 2025 at 2:48 pm

Old Navy Shopper Received The Wrong Clothes And Now the Company Wants Her To Mail Them Back

by Matthew Gilligan

clothes from old navy

TikTok/@anamikafromohio

Say whaaaaaaaat?!?!

A TikTokker named Anamike posted a video on the social media platform and told viewers about the interesting request she got from Old Navy.

clothes laid out on a bed

TikTok/@anamikafromohio

The video showed a number of clothing items from Old Navy that Anamike received in the mail. The clothes were still in plastic wrapping.

a bunch of clothes from old navy

TikTok/@anamikafromohio

The text overlay to the video reads, “Old Navy sent me someone else’s order and now wants me to go out of my way to return everything before they replace the items I originally ordered.”

The caption to the video reads, “Why is Old Navy’s mistake now my errand?”

That’s a good question…

a variety of clothes from old navy

TikTok/@anamikafromohio

Here’s the video.

@anamikafromohio

not to go karen mode, but why is @Old Navy Official ‘s mistake now my errand??? 😭😭😭😭😭 I JUST WANTED JEANS STOP HOLDING MY ORDER HOSTAGE!!!

♬ (1938) Ромео и Джульетта – Сцена II: No 13, Танец рыцарей – Сергей Прокофьев

And here’s how viewers reacted.

This person shared their thoughts.

Screenshot 2025 06 01 at 5.58.50 PM Old Navy Shopper Received The Wrong Clothes And Now the Company Wants Her To Mail Them Back

Another person chimed in.

Screenshot 2025 06 01 at 5.59.06 PM Old Navy Shopper Received The Wrong Clothes And Now the Company Wants Her To Mail Them Back

And this TikTok user spoke up.

Screenshot 2025 06 01 at 5.59.42 PM Old Navy Shopper Received The Wrong Clothes And Now the Company Wants Her To Mail Them Back

This shouldn’t be her responsibility!

If you liked that story, check out this one about a Costco customer who got their cart stolen… so she hatched a plan to get it back!