August 9, 2025 at 5:35 am

Customer Is Looking For A Certain Item, And When An Employee Explains That Don’t Sell That Item, The Customer Makes A Weird Accusation

by Laura Ornella

customers shopping in a store

Reddit/Pexels

Some people have the weirdest reactions.

Imagine telling a customer that your store doesn’t carry the item that they’re looking for. Would you expect the customer to believe you or argue with you?

One Redditor shares a story of when they worked in retail — and someone really needed a cheese dome.

See the story below to find out what all the fuss was about.

Cheese dome customer

I work at a pretty well-known retail company in my country, and I was restocking when I see this couple in their 50s, walk up to them and ask what I can help them with.

The female tells me they’re just looking.

So, I tell them to get back to me if they need any help later.

But then, the customer turns out to need assistance.

I turn around and start walking back to what I was doing.

I only get a few meters, and the male politely says, “Hey, excuse me!”

Male Customer (MC from now on) coming right up to me: “Do you guys sell cheese domes?”

Me: “No, sorry, we don’t sell that!”

However, the customer didn’t stop there…

MC then starts explaining and gesticulating to me what a cheese dome is, and how it looks.

Me, waiting for him to finish, and not trying to be rude: “Yes, I know what a cheese dome is, and again, I’m sorry, but we don’t sell that.”

Then, he says the wildest thing.

MC getting mad and increased his voice, almost yelling: “Oh, so you’re a certified chef as well?!?”

Me, getting really baffled by his sudden mood change: “No?”

Now, this will really throw you for a loop.

MC: “Then don’t act like one!!”

MC then turns around to his partner. She looked just as shocked as I was, and she then try to tell him to don’t act/be like that.

MC to his wife/partner: “HUSH YOU!!”

I, then, quietly walked away from them and went back to restocking, still scratching my head over what just happened. I could still hear them arguing over it.

But, the OP hasn’t forgotten about this at all.

This incidence still visits my head from time to time.

I still regret just saying “No?” when MC flipped at me. I wish I would have a smart comeback to him.

That was a weird interaction!

How did Redditors react to this story?

People could definitely relate to this customer freakout.

Screenshot 2025 08 07 at 2.03.26 PM Customer Is Looking For A Certain Item, And When An Employee Explains That Dont Sell That Item, The Customer Makes A Weird Accusation

One Redditor thought the question should’ve been returned.

Screenshot 2025 08 07 at 2.03.30 PM Customer Is Looking For A Certain Item, And When An Employee Explains That Dont Sell That Item, The Customer Makes A Weird Accusation

Another wondered if this was a deeper issue.

Screenshot 2025 08 07 at 2.03.38 PM Customer Is Looking For A Certain Item, And When An Employee Explains That Dont Sell That Item, The Customer Makes A Weird Accusation

And finally, one reader stated obvious logic.

Screenshot 2025 08 07 at 2.03.44 PM Customer Is Looking For A Certain Item, And When An Employee Explains That Dont Sell That Item, The Customer Makes A Weird Accusation

This is a funny story about something pretty cheesy.

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.