A Man Demanded A Refund For A 20-Cent Text Charge, So She Gave Him A Quarter Out Of Her Own Pocket And He Stormed Out
by Heather Hall

Pexels/Reddit
Some people will make a scene over the smallest amount of money.
Imagine a customer coming in furious over a 20-cent charge you couldn’t even process a refund for.
Would you stand there and take the abuse?
Or would you pay him the money yourself to make him go away?
In today’s story, a Sprint employee finds herself dealing with this exact customer.
Here’s what she did.
He came for a refund, so I gave him one.
Years ago, when two-year cell phone contracts were still a thing and you had to pay per text message, I worked at a Sprint store in a busy area in Michigan.
We weren’t a corporate store, which meant we didn’t have access to billing or refunds; we were more there for repairs and sales.
One day, this man comes in fuming about being charged $.20 for a text that allegedly Sprint had sent, probably a bill reminder, but I don’t believe you were charged for texts from the company.
She personally repaid him.
Anywho, I explained to the man that we aren’t a corporate store, so I wouldn’t even be able to access the bill to refund, and that was just UNACCEPTABLE, and he started screaming.
He started drilling into me about how I’m just a dumb kid, and people my age may love to text, but he’s never going to, and how it’s unfair he has to pay this charge.
I had just gone to the corner store for a snack and paid cash, so I threw my change in my pocket.
I reached into my pocket, smiled at him, and pulled out a quarter. I said, “Here you go, with interest.”
Apparently, that wasn’t his point.
I felt like a Goddess.
It was so petty, and his face was priceless. “THIS ISN’T THE POINT!!!”
He slammed the quarter down and left.
I hope he’s having the day he deserves.
Yes! What a great way to handle a ridiculous customer!
Let’s see what the readers over at Reddit think about what she did.
This could be true.

That much time over a dime is insane.

Here’s someone who would’ve done the same.

Yeah, that’s totally believable.

She tried to help! Some people get so mad over the smallest things that there’s no helping them.
This was probably so satisfying.
If you liked that post, check this one about a guy who got revenge on his condo by making his own Christmas light rules.
Categories: STORIES
Tags: · angry customer, customer refund, malicious compliance, petty behavior, phone company, picture, reddit, sprint, top
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