Working in customer service means being prepared for requests that defy all logic.

One movie theater employee had only been on the job a few days when one woman demanded the impossible: Just change a 3D movie to a 2D one for me, please.

Read on for the full story.

Girl in a 3D movie refuses to wear her glasses.

I work at a high-end movie theater where we serve people in nice, comfy seats.

Yesterday was my fourth day working there, and a family came in to see Maleficent in 3D.

It didn’t take long for this shift to go off the rails.

The mom called me over and asked if this movie was in 3D, which I politely answered yes to.

She complained that she hated 3D movies and didn’t order 3D. I told her to sit tight and see what I could do for her.

It turns out, the manager was willing to help them out, but there would be a catch.

I grabbed my manager and explained the situation, and he said the family bought tickets online (not our fault she ordered the wrong theater).

But he offered to have her switch to a later showing in 2D, and we would refund the extra money.

Of course, this wasn’t good enough for the mom.

I went back to inform the guest what was decided, and she said that since her kids were already comfortable in the seats, they were going to stay in that theater and expected us to switch the movie to a 2D version.

I explained to her that it wasn’t possible and apologized.

So then she had something mind-numbingly silly to say.

She stated that she would just refuse to wear the 3D glasses for the movie then…

This woman wasn’t happy with a reasonable fix — she needed this movie theater to bend reality for her.

What did Reddit think?

Are some people in an absolute trance when they go to buy their movie tickets?

This commenter is against 3D movies to the highest degree.

Why not change the movie for a theater full of people based on one entitled woman’s whim?

Mistakes do happen, but this woman is probably still to blame.

In the end, the film kept running exactly the way it was supposed to — although the woman was fuming in her seat, no doubt.

So everyone else got their adventure in three dimensions while she got a headache in two.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.