Good service is the heart of any dining experience.

This woman went out with her parents for a simple dinner at Applebee’s.

It took them more than 2 hours of waiting before they got served.

So they decided not to give any tip to the staff member who waited on them.

Read the full story below and share your thoughts.

AITA For not tipping a waiter?

For context, the restaurant we had gone to was Applebee’s at 5 PM.

And the restaurant was indeed busy.

My parents and I went out to eat because we were far away from our house.

When we walked inside, there was no host at the table, and we waited for 5 minutes.

This woman and her parents were given a table after about 30 minutes of waiting.

They finally arrived and stated, “Sorry for the wait, we are extremely busy! How many?”

My mother stated, “3 people.”

They nodded and said it would take approximately 15 to 20 minutes.

We said alright and sat down.

15 to 30 minutes had passed, and we finally got sat.

The waitress took their orders.

The waitress asked us, “What would you like to drink?”

We said our drinks, etc.

She came back with our drinks, and we ordered our meals.

30 minutes later, the food never arrived.

So, we asked the waitress when it would come and she responded:

“Just a few more minutes. Sorry for the wait.”

It has been about 2 hours, but their food never arrived.

Again another 30 minutes passed, but this time, the waitress hadn’t even come to our section.

So, we just agreed that they were probably piled in tickets and we should just be patient.

After we agreed, we waited a whole hour again for the food, and it never came.

We called over the manager (luckily, he was checking in with tables).

The manager apologized and served their food quickly.

We stated, “Sir, we have been waiting for 2 hours.

The waitress informed us it would be just a minute an hour ago.”

He apologized immediately and gave us coupons and quickly got us food.

The food was already done and cold. We ate it all, of course.

They left without leaving a tip for the waitress.

When the waitress came by, she gave us our receipt and said:

“Thank you for dining with us! You guys were wonderful customers to have and I hope you sleep well tonight folks.”

My parents said, “Back at you, ma’am.”

When they got up to leave after putting money on the table, we left.

My parents complained about the service and said, “She didn’t deserve a tip anyway.”

I agree.

Let’s see how others reacted to this story.

This user shares their personal thoughts.

This one says they wouldn’t have tipped, too.

This person calls them out for allowing it to happen.

Here’s a valid point.

And finally, this one makes sense, too.

You only tip if you’re happy with the service.

Period.

If you thought that was an interesting story, check this one out about a man who created a points system for his inheritance, and a family friend ends up getting almost all of it.