Not every person who gets mad for petty reasons is a Karen, but this is the best way to describe this situation.

A lady yelled at a retail employee because she couldn’t find the ketchup brand she wanted… after he helped her.

That’s right. She got mad after he helped her.

Let’s see how the retail employee handled it.

You people hide the labels on purpose!

Happened two days ago:

Customer: “Hey! Can you help me? I’m looking for [famous brand] spicy tomato ketchup! The shelf label says there should be some but it’s not where it’s supposed to be!”

Me: “Yes of course, let me check with you.”

It’s a bit strange because that aisle was being restocked two hours ago, but what do I know.

I walk up to the aisle with the customer and she starts gesticulating towards the shelf.

She was mad.

Customer: “See, it’s not where it should be and I can’t find it.”

I look and see a dozen bottles of [famous brand] spicy tomato ketchup, exactly where they’re supposed to be.

The first one in the row, though, is turned backwards and the label faces the back of the shelf.

Probably someone took it and put it back the wrong way.

She continued being mad even after the problem was solved.

I turn it the right way and show her the label, but instead of thanking me she goes on a rant.

Customer: “How was I supposed to know what it was?”

“I KNOW you people turn the bottles the wrong way ON PURPOSE to confuse people!”

Me: “Ma’am, no we would never do that, we try and limit interactions with angry customers like you!”

Well… that’s what I wanted to say. What I said for real was more like “Sorry for the inconvenience, can I help you with anything else?

That customer really overreacted.

Let’s see how Reddit reacted to this situation.

The customer’s logic really doesn’t make sense.

Yup, the customer clearly doesn’t understand the mind of a retail worker.

So much sarcasm in these comments!

This does sometimes seem true.

This is a funny idea.

Here’s another funny comeback!

Some people really make a big deal out of nothing.

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.