Imagine going to a store looking for a specific item, and when you ask an employee about it, you’re told it’ll be in in a couple weeks.

If you went back a couple weeks later and the item still wasn’t there, would you get mad at the employee for telling you something that didn’t end up being true, or would you simply leave and come back another time?

In this story, one customer is in this situation, and she won’t leave the employee alone about it.

Let’s read the whole story from the employee’s point of view.

“But YOU SAID…”

Another story from the shop of fabric, curtains and blinds.

We have many regular customers, some lovely, some tedious, and a couple that are just horrible.

It was one of those days where everything goes wrong and I’d had enough, when in walks this customer.

This isn’t the first time this customer has caused drama.

Now, little background. Last time she came in (a few weeks ago), there was some altercation between her and a coworker, something about the price I think, the customer spat the dummy and vowed to never return to the store again (which was met with collective relief).

So this grouchy old bossy lady (B) comes in and makes a beeline for me. Right off the bat she’s being a snobby cow.

Me: “Good morning, anything I can help you with?”

The customer is looking for something in particular.

B: “Are the new fabrics in yet?”

(Last time she was in I had mentioned that I believed the new fabrics would be coming in a couple of weeks.)

Me: “No, not yet, sorry!”

B: “But last time you said they would be in in a couple of weeks. It’s been a couple of weeks.”

If the fabrics aren’t there, it’s not like she can magically make them appear.

Me: “Well I believed they would be in but they haven’t come in our delivery yet…”

B: “But you said, they’d be in. You said that.”

Me: “Yes I know, but I wasn’t 100% sure, it’s usually in by now but I guess it’s running a little late.”

At this point she’s following me around the store, raising her voice and jabbing me in the arm with her long, pointy fingernails every time she says “You said.”

Time to put this customer in her place!

I have had a bad day and everyone in the store want to see the back of this woman, so…

B: “Last time I was in here, you said…”

Me: “You know what? Last time you were in here, YOU SAID you’d never return to this store again. So why don’t you make good on that threat and back off? There’s the door, go use it.”

Stunned silence. What a glorious moment. Haven’t seen her since and I got a pat on the back from the boss for ridding us of such a nuisance.

I guess she’ll never know when the new fabrics come in now! I love how she turned the tables on the customer and not only got her to shut up but also to leave!

Let’s see how Reddit reacted to this story.

Seriously, complaining isn’t going to change anything.

This person thinks she handled it well.

Sometimes it’s better to be vague.

A furniture store employee deals with the exact same thing.

Retail workers are not fortune tellers.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.