He Tried to Help a Customer Who Wouldn’t Stop Looking at Her Phone—Then He Finally Snapped
Shutterstock
I don’t even work in customer service, and this is one of my biggest pet peeves.
Well, I’ll go ahead and say that it’s in my Top Five.
Which is still pretty impressive, because I have a lot of them!
In today’s story, a print shop worker explained why they were not too thrilled with the behavior of a customer who couldn’t be bothered to pay attention to what was going on around her.
Read on and prepare to be annoyed!
Put the phone down and pay me.
“A customer walked in and wanted to get something printed.
I point out the sign that has our email address so they can send us the file for printing.
I finish the printing (less than one minute), put the papers on the counter, and enter it into the till. The customer is looking down at their phone. I figure that maybe they’re texting someone of moving money around and I wait.
How long was this gonna take…?
After half a minute of them still not looking up I ask them if they’re sending another file. They say yes and I wait.
After a minute of nothing showing up in the inbox and them still not looking up from their phone, I ask them again if they’re sending another file.
Again, I get yes so I keep waiting.
LOL.
After another minute of nothing coming in and then STILL not looking up from their phone, I change the question. I ask if they don’t have anything else to print and again I just get yes.
I tell them the total which is less than $4. They FINALLY look up from their phone to dig in their pack.
They pull out $100.
I firmly tell them, “no. I am not breaking $100 for $3 and some change.”
He wasn’t playing around!
They say that they don’t have any card and just have cash. I tell them again that I am not breaking $100 and that there’s not enough money in the till to do that.
The customer leaves without another word or their printing and doesn’t come back.
You decide when this transaction happens. It’s not like it was a surprise to you. Put the phone down while the transaction is happening.
Also, don’t try and pay for a $3 service with a $100 bill.”
Reddit users spoke up.
This person had a lot to say.
Another individual shared a story.
Sign up to get our BEST stories of the week straight to your inbox.
This Reddit user weighed in.
If you enjoyed this story, check out this post about an employer who has an unexpectedly hard time retrieving a company vehicle from a fired employee.
And this person spoke up.
Is that obnoxious, or what?
I sure think it is!
And it’s also incredibly RUDE.
This customer’s head was up in the clouds on this day…
Enjoyed this story?
Sign up to get our BEST stories of the week straight to your inbox.
