October 5, 2026 at 6:35 pm

She Closes The Cash Drawer 5 To 10 Minutes Before The Store Closes, And Cash-Paying Customers Sometimes Get Upset About It

by Heather Hall

Woman counting cash from her register

Pexels/Reddit

After a long closing shift, most people are ready to head home. But it’s rarely ever as simple as just locking the doors.

For one retail worker, one of the last things that needs to be done is counting and closing the cash drawers.

In an attempt to leave quickly, the employees usually take care of that about five to ten minutes before the store officially closes.

Most customers don’t mind paying with a card instead, but every once in a while, someone gets upset about it.

Now, the worker is wondering if they’re wrong for closing the registers a little early.

Read on to see what you think about it.

AITA for not accepting cash at the end of the day as a retail employee?

I work mainly closing shifts at my store.

We typically count and close cash about 5 to 10 minutes before closing just to ensure we can all clock out on time.

Most customers are aware and are happy to pay by card, but we always get one customer every few months who throws a fit.

Here’s the thing that’s important to know.

It’s not store protocol, but it’s standard for our store and for many of our other locations.

Maybe it’s important to note that the company does pay you for however long it takes to close, but at a little over minimum wage, we’d all prefer to leave right at closing.

Anyways, what do you guys think?

AITA?

Eek! It’s easy to see why they do that, but it’s probably not a very good idea.

Let’s take a look at what the people over at Reddit think about it.

This person doesn’t see that they’re doing anything wrong.

Cash 3 She Closes The Cash Drawer 5 To 10 Minutes Before The Store Closes, And Cash Paying Customers Sometimes Get Upset About It

Harsh judgement, but it is kinda true.

Cash 2 She Closes The Cash Drawer 5 To 10 Minutes Before The Store Closes, And Cash Paying Customers Sometimes Get Upset About It

After working in retail, this person has never seen a store count cash before closing.

Cash 1 She Closes The Cash Drawer 5 To 10 Minutes Before The Store Closes, And Cash Paying Customers Sometimes Get Upset About It

If you enjoyed this story, check out this post about a fast food employee who shuts down a customer angry about her change with a single word.

This is an excellent point.

Cash She Closes The Cash Drawer 5 To 10 Minutes Before The Store Closes, And Cash Paying Customers Sometimes Get Upset About It

It makes sense they want to get out of there on time.

However, if the store is still open, customers should be able to pay with whatever form of payment they have.

Besides, how would the owner feel knowing they turn away customers at night? Probably not good.

Rather than risk getting in trouble, it’s probably worth waiting that few extra minutes.

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Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.