Call Center Employee Was Reprimanded For Questioning HR’s Authority, So He Followed Their Rules Exactly And Quietly Benefited From Their Incompetence
HR wanted total obedience, and that’s exactly what they got.
HR wanted total obedience, and that’s exactly what they got.
We need more etiquette schools and fewer McDonald’s.
What a pointless phone call.
Exposure on YouTube doesn’t magically turn into free deliveries.
They make it hard to do the job.
Some customers think the employee on the other end of the line has nothing else to do.
Some people’s defense mechanism is yelling at a random customer service employee.
She should have called him out and then said: “There! Doesn’t it feel good to have some manners?”
Even the calmest customer service voice sometimes needs a mute button for real life.
If you wait a year to complain, don’t be surprised when customer care has expired.
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