Employee Explained To A Customer That Her Repair Request Was Cancelled, So She Demanded A Refund And Hung Up When Told To Submit Another Request
You don’t get to demand a refund just because you are a “very busy person.”
You don’t get to demand a refund just because you are a “very busy person.”
Overtime isn’t always avoidable.
They handled that situation really well!
Listening is not this manager’s strongest suit.
Some people make the dumbest decisions.
Some customers misunderstand instructions that aren’t that hard to understand.
Even the calmest customer service voice sometimes needs a mute button for real life.
Some people think technology is a complicated thing. It’s not.
If you don’t stick up for yourself, no one else will.
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