Tag: tech support

December 27, 2025 at 12:15 pm

IT Employees Know The Best Troubleshooting Step Is To Turn A Computer Off And On Again, But This IT Team Took It To Another Level And Rebooted The Entire Building

IT Guy Rebooting

Have you tried turning it off and on?

December 27, 2025 at 5:55 am

Employee Reported That Their Work Phone Was No Longer Forwarding To Their Personal Cell Phone, So Tech Support Found Out That He Blocked His Work Phone Number As Spam

Working at help desk

Phones working as intended.

December 26, 2025 at 11:55 pm

Manager Decided To Cancel A $150/Month Service Contract Against The Recommendation Of IT Support, And It End Up Costing Him Thousands In New Equipment And Lost Productivity

Tech support working

Losing a dime to pick up a penny.

December 26, 2025 at 5:49 pm

IT Girl Had Reports Of Unusual Printer Issues, So She Started Investigating, And Eventually Found A Hidden Away Setting That Was Causing The Problem

Printer

Printers are the nightmare of any help desk worker.

December 25, 2025 at 7:46 pm

The Wireless Access Point His Parents Used To Connect Their Phones To Their Roku Stopped Working, So He Renamed Another One, Connected Flawlessly And Saved Hours Of Troubleshooting

Hands typing on computer

I love it when a plan comes together.

December 23, 2025 at 6:35 pm

Tech Support Worker Arrives At Customer’s Office To Replace Computer Hardware, But The Customer Is Upset Because He Doesn’t Get Paid Overtime

technician fixing a computer

That customer was really trying to take advantage of the situation.

December 23, 2025 at 12:45 am

IT Worker Repeatedly Helped A User Fix Their Headset, But Then They Broke It For The Fourth Time And Things Got Tense

Tech support worker can't believe his ears when the same person calls again

This is quite the situation!

December 21, 2025 at 9:48 pm

Employee Took A Tech Support Call During A Wildfire In The Midwest, And Learned That The Customer Thought He Was Literally The Internet

Woman talking to someone on the phone while looking at her laptop

If the Internet were a person…

December 19, 2025 at 9:48 pm

Employee Tried To Help A Customer Cancel Their Service, But They Refused To Give Any Info And Demanded A Transfer That Couldn’t Be Made Without It

Employee wearing headset is working on his laptop

You can’t help someone who insists on speed-running their own inconvenience.

December 18, 2025 at 11:35 am

IT Worker Tried To Solve A Client’s “Haunted” Keyboard, Then Learned It Was Buried Under Stacks Of Paperwork And Files That Were Holding The Keys Down

Skeleton sitting at a keyboard, pressing buttons

That’s the best story!

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