A great salesperson can sell almost anything. That is, until they start crossing the line from persuasive to pushy.

When this salesperson wouldn’t take no for an answer on a laptop warranty, this self-respecting shopper put their foot down and cost him a big sale and a headache with his boss.

Read on for the whole story!

I told you I don’t want the warranty.

I’m at Best Buy to get a pair of laptops for myself and my wife. Specifically, I’m at the counter checking out.

The manager has been helping me, but when I go to pay, a sales associate takes over. I guess the manager has been covering for him.

The manager was good at it, too. She’d persuaded me to get the most expensive of the three laptop models I was thinking about.

Sales Guy starts pitching the extended warranties. I politely decline, but he keeps pushing them.

That should be the end of it, but…

I decline again, bluntly this time. He keeps pushing them.

I ask him to just ring the laptops through.

He keeps pushing the warranties, and after this many refusals he should really be letting it go. But he’s still on it, and talking down to me a little at that.

The customer notices something interesting.

Around this point, the manager (who’s still in the department space) comes back and is just hovering behind him out of his sight, monitoring.

He doesn’t notice her because the Computers section has its registers toward the middle.

I say this: “I’ve told you a few times that I don’t want any extended warranties. You clearly feel strongly about it; can you explain why? Maybe I’m missing something.”

He’s got her attention.

The manager’s eyebrows go up a bit.

Sales Guy starts some kind of nonsense story about how these laptops in particular can be unreliable and it’s better safe than sorry.

Then he turns the tables.

Me: “Hm; that’s a good point. Better safe than sorry.”

Sales Guy: “Good decision! So–”

Me: “I think I’ll pass on these after all. Nothing worse than unreliable hardware.”

And I walk away, right past the manager, who is now staring daggers at the back of Sales Guy’s head.

Looks like this poor sucker just lost a sale.

Redditors took to the comments.

Some warranties are just a bunch of hoopla.

Once this redditor saw behind the curtain, there was no going back.

Dang the powers that be!

Other retail workers can relate.

With overly pushy tactics, this salesman can kiss his sweet commission goodbye.

Pump the brakes next time, guy.

If you liked that story, read this one about grandparents who set up a college fund for their grandkid because his parents won’t, but then his parents want to use the money to cover sibling’s medical expenses.