Some business owners just can’t get out of their own way…

And it ends up costing them BIG TIME in the long run!

That’s what happened in this story from Reddit and we’re glad to be able to share it with you!

Take a look at what went down…

Damage my TV in transit and deny the claim? No more shipments for you.

“10 years ago I moved for my job.

I had forgot about one of my TVs back home and asked my dad to ship it to me (on my companies account since they paid for my move).

A couple days later the delivery driver from Shipping Company A drops it off. The box was heavily damaged so I didn’t sign for it.

He waited while I plugged it in and, to no ones surprise, was damaged.

He said that he could take it back if I didn’t want to sign for it and the shipper could file the claim. I informed him I was the shipper and would file it here.

They’d done this before…

This was a small mistake but I’ve shipped thousands of parts through this company so I figured it would’t be a problem.

Claim denied a month later. This goes back and forth for a couple months with multiple emails to this old lady and she didn’t care at all.

She was also very rude to me via email and phone.

Now this Shipping Company A has two separate entities. Parcel and Freight.

We solely used this freight company for all of our warehouses across the US.

I cut them off at my new store and started using Company B.

Well, wouldn’t you know it…?

It only took a month before the salesman from Shipping Company A stopped by.

When he showed up and asked why he was losing $20k worth of freight a month I informed him of the $600 broken TV from his sister company a couple months back.

He said that he couldn’t do anything about it since it was a separate side of their company and begged for the business back. No dice.

This goes back and forth for several months.

Our average was about $20-$25k/month they would bill us for and it was a small town so they were very upset that it was only over a $600 TV.

I got a check in the mail about a year after I shipped the TV along with a letter from their Vice President.

So I guess this is the “Pro” part.

They were still holding a grudge…

Fast forward a couple years and I’ve been promoted within the company to make certain decisions and one happens to be logistics. NONE of our locations use Shipping Company A.

Some months we spend well over $100k but most are around $80k company wide and this has been going on for several years now.

We also inform customers to use Shipping Company B since Shipping Company B is awesome and treat us very well.

Since about 2011 we have used them country wide. No telling how much Shipping Company A lost over a $600 TV.”

Now let’s see what Reddit users had to say about this.

This person shared their thoughts.

Another individual spoke up.

This reader was impressed.

Another reader chimed in.

And this Reddit user made a good point.

Well, that was a pretty dumb business move…

On the part of the shipping company.

If you enjoyed this story, check out this post about a daughter who invited herself to her parents’ 40th anniversary vacation for all the wrong reasons.