Sometimes maintenance men get a bad rap as uncaring jerks.

But in this story, the maintenance man at a senior living center turns into a TV hero.

The residents had a lot of problems with their cable TV service, so he found a way to fix the problems and save the residents money.

Let’s tune in…

Maintenance guy at senior living center gets revenge on satellite TV companies. Over 200+ residents emerge victorious!

I’m the maintenance director at an independent senior living center. It’s pretty much an apartment complex in which you have to be a senior citizen to reside.

We provide three meals a day, housekeeping, activities, a bus for transportation, and several other amenities to increase the quality of life because more times than not, the residents will spend the final years of their life here.

Our facility is family-owned and orientated. Family members of current employees are encouraged to apply for positions.

Sounds like a great mission.

We have one rule in our employee handbook: Ensure resident safety, happiness, and prolongment of life.

I take my job very seriously and take pride in it. I try to go above and beyond to make them all happy.

Each resident during the daytime either listens to the radio, play crossword puzzles, or most of the time watch their favorite TV shows.

Maybe our maintenance hero is out of his depth here.

We do not provide television service, each resident has to provide it themselves, if they choose.

Over the last year, there has been a trend of televisions not working in countless units and when this happens they are very upset.

When I get a work order for a TV, I go and check it out. Most of the time, there is nothing I can do.

If the cable isn’t cut, everything is plugged in, and there is no obstruction to the satellite signal, it’s going to be a software issue.

This guy really takes his job seriously, though.

When this happens, I install an air antenna until their regular service is fixed.

I call the company and a tech comes out, fixes it, and usually within a couple hours it stops working again.

This is a never-ending cycle of upset residents.

Over the course of an entire year, I spoke with several supervisors and tried to schedule someone to come out and go through the entire property with me to address each issue.

The supervisors weren’t helpful.

They weren’t having that. They wanted me to go to each individual unit and have that particular resident call them.

This is almost impossible.

A lot of them have trouble hearing and discussing complex matters over the telephone, let alone know the four digit code and the answer to the secret question.

One resident, Miss T, was out of service for over 60 days and I demanded that they refund or discount this particular residential properly.

They ended up only giving her $21 off, which isn’t even half of a single month’s payment.

There are other problems as well.

When I spoke with this particular representative I told them that wasn’t enough and I would be throwing all of their dishes in the dumpster.

This is just the tip of the iceberg.

These companies have caused significant property damage to the facility.

They’ve ran the co-ax in the gutters and down the downspouts. Ran cables draped over the sidewalk which is a tripping hazard. Installed dishes in the center of courtyards and wherever is convenient for them.

All over the property cables are strung out on top of the grass for hundreds of feet, they don’t bother to bury any cables.

He could only think of one way to solve the issue.

I have discussed this numerous times with the owner of the facility of the last year.

The last time I spoke with him about it, he gave me the okay to handle the situation and do whatever needed to be done to fix the issue.

My options were limited and the only feasible option I could concoct was using a landline company that didn’t need a satellite dish.

He fixed the problem and saved the residents money.

Well, I have officially finished running new co-ax to every single unit, and a landline company came in and installed boxes and services in each resident’s apartment.

Residents who have previously had to pay a monthly fee for their television service now get their service free of charge. Those that never had service now do.

We have saved over 50 residents money every month, and all in total over 200+ now have television service that is included in their rent without any increase whatsoever.

Helpful revenge at its finest!

This was revenge for the representative talking to Miss T in such a negative and rude tone.

I couldn’t be happier for my residents.

Our senior citizens are some of the most precious things in life, they hold all of our wisdom.

Good day!

How does this pro revenge stack up?

Let’s check the comment section on Reddit.

This person says great job but not quite pro.

Someone else has a suggestion for taking it even more pro.

Another commenter says this revenge is gonna have an aftershock.

An admirer agrees, Residents Always Come First.

And lastly, this commenter calls our Cable Guy the hero he is!

He really was a hero!

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.