March 30, 2025 at 7:23 pm

Rude Customer Snaps Over Change Request, But The Server Had $95 In The Smallest Bills Possible That Fit The Occasion

by Heather Hall

woman fanning out money in the form of small bills

Pexels/Reddit

When you’re rude to the wrong person, it can really come back to bite you.

So, what would you do if a customer snapped at you over something as simple as making change?

Would you ignore them and be the bigger person?

Or would you find a way to make them regret their attitude without breaking any rules?

In the following story, one server finds themselves facing this very decision when dealing with a rude customer.

Here’s what they did.

A customer was rude to me so I gave her $95 in the smallest bills I had

This older lady asked me for her check.

Okay cool. No problem.

I print it out.

It’s $4 and some change.

She puts a $100 bill on it and doesn’t even bother to look at the total.

I politely asked if she happened to have anything smaller.

She didn’t look at it, so I figured maybe she didn’t know just how cheap it was.

Maybe she had a $5 bill.

Maybe she would like to charge it to a card or something.

The lady snapped at her.

Disclaimer: yes, I’m aware that people who are paying with a Benji Franklin probably don’t have anything smaller, hence why they’re paying with it in the first place.

But I tried to have the benefit of the doubt.

She snapped back at me and said, “NO. I don’t.”

Oh, okay, my bad.

Her change was $95.

I had two 20s left.

I could have given her at least one.

No.

Instead, I gave her 5 $1, 5 $5, and the rest in tens because why are you being mean to me right now?

Eek! It’s easy to see both sides of this, but being nice never hurt anyone.

Let’s see what the people over at Reddit have to say about it.

Here’s a good strategy.

Rude 4 Rude Customer Snaps Over Change Request, But The Server Had $95 In The Smallest Bills Possible That Fit The Occasion

This person created their own policy.

Rude 3 Rude Customer Snaps Over Change Request, But The Server Had $95 In The Smallest Bills Possible That Fit The Occasion

Can’t blame this person for doing that.

Rude 2 Rude Customer Snaps Over Change Request, But The Server Had $95 In The Smallest Bills Possible That Fit The Occasion

At least some people consider the cashiers.

Rude 1 Rude Customer Snaps Over Change Request, But The Server Had $95 In The Smallest Bills Possible That Fit The Occasion

The lady needs to watch her tone.

Either way, now she has change!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.