April 21, 2025 at 6:49 am

‘This is what I looked like when I bought it.’ – Marshalls Shopper Tried To Return An Item She Bought 14 Years Ago

by Matthew Gilligan

ttreturnz This is what I looked like when I bought it.   Marshalls Shopper Tried To Return An Item She Bought 14 Years Ago

TikTok/@jesstoshi

Hey, you never if something will work out until you give it your best shot, right?

You betcha!

And the woman you’re about to meet decided it was time to GO FOR IT.

Her name is Jess and she told TikTok viewers about how she tried to return something to a Marshalls store…14 years after she bought it.

woman standing out a store

TikTok/@jesstoshi

Jess told viewers from outside the store, “I’m at Marshalls and I’m going to try to return a bowl that was literally purchased in 2011.”

She walked to a counter and said to an employee, “Hi, I have a return.”

The worker asked her if there was a problem with the product, and she said she didn’t need it anymore.

A manager then came to assist and said, “You can’t return this. Because it’s more than 10 years ago.”

woman in a store with a return

TikTok/@jesstoshi

Jess replied, “I promise I bought it. I might look a little different.”

She showed the manager a photo of herself as a little kid and said, “This is what I looked like when I bought it.”

The manager told her that returns are only good for 30 days and she wouldn’t be able to return the item.

Well, that was a valiant effort…

overhead shot of woman at a store

TikTok/@jesstoshi

Check out the video.

@jesstoshi

Can’t believe they didn’t recognize me😔🥣 #rejectiontherapy #embarrassing #exposuretherapy #creatorsearchinsights

♬ original sound – Jess

And here’s what viewers had to say.

This person chimed in.

Screenshot 2025 04 13 at 11.52.30 AM This is what I looked like when I bought it.   Marshalls Shopper Tried To Return An Item She Bought 14 Years Ago

Another viewer asked a good question.

Screenshot 2025 04 13 at 11.52.38 AM This is what I looked like when I bought it.   Marshalls Shopper Tried To Return An Item She Bought 14 Years Ago

And this TikTok user shared their thoughts.

Screenshot 2025 04 13 at 11.53.10 AM This is what I looked like when I bought it.   Marshalls Shopper Tried To Return An Item She Bought 14 Years Ago

She was about 13 years and 11 months too late…

If you liked that story, check out this one about a 72-year-old woman was told by her life insurance company that her policy was worthless because she’d paid for 40 years. 🙁