Customer Misreads Return Code and Refuses to Scan Barcode, Leading to Frustration at Checkout
Why is it that some people get upset rather than admitting they made a simple mistake?
Maybe mom needs to be a little more attentive.
This employee’s sass led to a whole lot of cash for this customer!
You can’t argue with stubbornness.
Policy didn’t bend, but the customer’s confidence sure did.
This customer brought a story, not proof.
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