When companies cut corners on logistics, it’s often the customer who pays the price.

When one man watched as deliveries became careless and risky, but he had a fix that would cost the retailer more than just the loyalty of a paying customer.

Read on for the full story!

Unsatisfied customer

An infamous online retailer switched from a standard courier service to their own courier crew in our area.

After that, parcels were not delivered properly.

Their carelessness put a lot on the line for their dedicated customers.

The delivery drivers would just leave parcels in front of doors right at a busy street, increasing the chance of them getting stolen.

My husband and our neighbors displayed their dismay to the online retailer, but nothing was done.

He begins to weigh his options.

Well, our old courier service offers delivery to one of their parcel terminals. However, the next parcel terminal was too far away.

So that’s when he gets an idea.

So he decided to contact the courier service and offered them some space on our property to place a parcel terminal, which they were happy to do.

This not only forces the online retailer to use the old courier service (which probably costs them more money), and—bonus—he actually gets money from the courier service since the terminal is on our property.

When opportunity comes knocking, you have to answer!

What did Reddit have to say?

This user has some follow-up questions.

When packages don’t get delivered properly, it can send a whole neighborhood into a tailspin.

Kudos are in order for this clever thinking.

By turning frustration into opportunity, this quick thinker not only fixed the problem, but managed to come out ahead!

Standing ovation.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.