What would you do if you were working at a busy restaurant, but your horrible manager refused to do anything except criticize you and scroll on her phone?

Would you keep doing your thing, or would you hope karma would step in?

This young lady shares the experience of a really busy day at work.

Let’s see how it all played out.

Check out the full story.

My (17f) manager had me leave the new girl waiting tables on her own, so I took her at her word.

I, (17F), am a waitress/server/cashier at a semi local Italian chain. (Not going to say which, but it’s considered a “specialty” of the DMV area.)

I recently had to take a month off of work for health reasons, since I was in the emergency room and then had to spend time in inpatient.

This is where it gets bad!

While I was away, there were huge changes at my job, including new managers and two new employees.

I’ve only been working there since last June, but I picked things up pretty quickly, barring the first day I had to deal with a packed dining room by myself while still in training- I’d messed up pretty badly with the computer system and needed the Manager’s help.

Still, it happens.

Things were fine initially…

Yesterday, I met the new girl for the first time (it was her third day, still in training.)

She’s my age and a complete sweetheart, and as the dining room slowly became more and more packed, we made a great team – she got to practice working with the computers and talking to customers while I took down the orders and showed her how everything worked.

It was her first time “properly” serving there, and she really did great considering that, certainly at first.

This is INSANE!

The other two people who were working was a manager and one other hourly employee. The managers at my job will also serve and work the counters (basically, all waitresses have to do double the work, and we still get paid dirt but that’s another story.)

I was running between the dining room and the counters to try to keep up (although we can only serve max two people at the counters picking up or placing orders at a time.)

It was to the point where my manager and her friend had bundled up and complained about how cold it was, while I was flushed, with my coat off, covered in sweat (cleaned myself up when dealing with the food, of course.)

They were being so mean!

The manager and her friend were sitting down together, alternating between scrolling on their phones and talking, only getting up to answer the phones when they’d already rung 5+ times and having people wait at the counters to be helped for 10+ minutes.

It was massively irritating, but I didn’t have the time/energy to confront them. Well.

About halfway through my shift, my manager told me that I can’t just go in between the dining room and the counter, and if I didn’t pick one or the other she’d withhold my tips for both, since I “wasn’t fully invested in either.”

Ouch.

That’s so WEIRD!

She gave me a choice on paper, but in reality made it perfectly clear that I was stuck behind the counter and the new girl, the trainee, was on her own.

There was nothing I could really do, so I just stayed at the counter, though that was plenty slammed in and of itself, and I really, really could have used my two coworkers who were screwing around on their phones.

I didn’t have time to answer phone calls, pack up orders, check people out, and take to go orders all at once, and I had one particularly angry woman call me a “lazy jerk” for leaving her on hold for about two minutes (that stuck with me.)

POOR GIRLS…

While I was doing all this, the new girl was stuck with a packed dining room and no help.

About twenty minutes into it, my manager approaches me looking both angry and sheepish.

Basically, the trainee had messed up and charged the wrong orders to the wrong cards and needed help- though the way she phrased this was, “you know, you don’t HAVE to stay by the counter the whole time, that’s not what I meant.”

I looked over and could see her friend on her phone still, and the manager herself still had airpods on and a show playing on her own phone screen.

They were so done with the new managers!

I responded in my sweetest, most respectful voice, “I’m sorry, but as we only get paid $10/hour, my tips are too vital for me to forfeit them, so I’m going to stay put.” (Context, minimum wage is 15.65 where I live.)

She was floored and instead of helping either of us herself, waddled back to her seat and resumed her show. Of course, I ended up checking in with the trainee and asked if she needed my help, and if the mistake was sorted out.

She said that she had things back under control and a lot of the people dining in were headed out, which was great because the counter was still slammed.

Here’s the cherry on top!

The kicker?

This morning apparently a customer called in and complained that “the blonde girl (me) and the girl with braids (trainee) were so busy that they were sweating, while the two other women (manager and her buddy) were sitting on their phones.”

I only wish I saw her face when she heard about the complaint.

What a horrible, lazy manager!

Let’s find out what folks on Reddit think about this one.

This user suggests being clever with the complaints.

This user is happy that the customer called.

This user wants to know where these girls live.

This user knows that messing with the tips is illegal!

Exactly! This user presents a great point!

Someone needs to report the managers!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.