August 29, 2025 at 12:45 am

Cashier Lashes Out After Older Couple’s Typical Passive-Aggressive Statement Becomes The Worker’s Last Straw

by Laura Ornella

pexels kampus 8422673 Cashier Lashes Out After Older Couples Typical Passive Aggressive Statement Becomes The Workers Last Straw

Reddit/Pexels

Some days, we just can’t take it anymore.

Read how one Redditor remembers biting back at an older couple’s classic phrase on a particularly off day.

See the story below for more.

“Do you want to work?”

Used to work in a grocery store (orange letters w/green leaf as apostrophe) in the Service Desk closing shifts 5 nights/week.

Every Wednesday, a little old German couple would stop at the Desk and ask me “Do you want to work?” (heavy emphasis placed on the word work) — meaning would I cash them out?

But, in actuality, this worker had been working…

Despite it looking like I didn’t do much, I had to pull and sort all accordions from 14 registers (containing all coupons, credit and debit slips, et c.) process all the WIC vouchers, take in tills and count them and set them up for the next morning, count the change drawer, and re-set it to the opening configuration.

Oh, but the list doesn’t end there!

All this in addition to: answering a multi-line phone, making all PA announcements, processing returns, selling lottery, doing bill payments and sending money via Moneygram, giving people directions to where things in the store were located, listening to and attempting to resolve customer complaints, summoning managers, and answering hundreds of questions each night.

And after the desk closes, there is still more work to do!

Ah, but they had a few more things on their to-do list.

Counting lottery tickets, cash sweeping registers one last time before we close the store, balancing the cash sweep, cash drops, balancing the safe, and waiting for the closing manager to check everything before clocking out.

We were also the only real grocery store for a 50-to-60 mile radius, so we were always hella busy.

So, I resent the implication that I stand around all night and do nothing.

But, then the couple came around on a Wednesday night…

Wednesday night again, the old couple strolls up and the wife asks, “So, do you want to work?”

It’s been a bad day. I’ve had it. My filter slipped a lil bit.

And you’ll never believe what this cashier said!

I said, “Ma’am, if you are asking if I will cash you out, I will gladly assist you. But I am where I am supposed to be, and I am doing what I am supposed to be doing. Simply because it looks to you like I am not busy, does not mean I am not working, or not doing the job I am here to do, so please don’t treat me like I am goofing off, or not doing my job. So, yes, I do want to work, and in fact, I am working. Now, would you like me to cash you out?”

It took her a few seconds to remember how to close her mouth, and then she managed a weak “Yes.”

However, that response wasn’t without consequences…

Ten minutes later, manager moseys on by and asks what I had said to them. Because, of course they complained.

I repeated it in the exact same tone and inflection for him. He chuckles, and says he understands, but just dial it back a little bit next time.

Funnily enough, I never saw that old couple again. Think they must have figured out what my day off was so they wouldn’t have to face me again.

So, should this cashier have kept their cool or was this a long time coming? Let’s read what other Redditors think in the comments below.

Some Redditors shared some comical responses.

Screenshot 2025 08 05 at 3.50.09 PM Cashier Lashes Out After Older Couples Typical Passive Aggressive Statement Becomes The Workers Last Straw

Others noted they had some…darker…reasons for working.

Screenshot 2025 08 05 at 3.50.23 PM Cashier Lashes Out After Older Couples Typical Passive Aggressive Statement Becomes The Workers Last Straw

One suggested they get asked the question back.

Screenshot 2025 08 05 at 3.50.31 PM Cashier Lashes Out After Older Couples Typical Passive Aggressive Statement Becomes The Workers Last Straw

And finally, one Redditor highlighted they were nicer than most people would’ve been.

Screenshot 2025 08 05 at 3.51.05 PM Cashier Lashes Out After Older Couples Typical Passive Aggressive Statement Becomes The Workers Last Straw

This cashier’s stress is understandable, but this could’ve easily been a language mishap.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.