‘It costs money, so you shouldn’t be taking.’ – A Panera Customer Got Called Out By A Worker For Getting Juice Instead Of Water
by Matthew Gilligan

TikTok/@wesickandtired
Why do people think this is okay…?
I’m talking about taking things THAT YOU DIDN’T PAY FOR.
It sounds pretty straightforward, but you know how people can be.
A woman named Totsionna posted a video on TikTok and expressed frustration at a Panera employee who called her out after she helped herself to a glass of juice after she asked for a water cup.

TikTok/@wesickandtired
The text overlay to Totsionna’s video reads, “The cashier at Panera told the general manager I asked for water cups and didn’t get water.”
The general manager said to her, “It costs money, so you shouldn’t be taking the juice if you asked for water cups. So, you can keep them today, but please don’t do it again, okay?”

TikTok/@wesickandtired
The next text overlay on the video reads, “I spent $35. I don’t care.”
Totsionna said to the worker who told on her, “You thought you was gonna lose your job over this? What was the point of that?”
She wrote in the video’s caption, “You know I had to say something to her on the way out.”

TikTok/@wesickandtired
Check out the video.
@wesickandtired You know I had to say somethin to her on the way out 🤣 #fyp
Now let’s see what TikTok users had to say about this.
This person didn’t hold back.

Another individual chimed in.

And this TikTokker shared their thoughts.

Well, there are rules about these things…
Now that you’ve read that story, check out this one about a delivery driver who took a $400 grocery order back because she wasn’t given a tip.
Categories: STORIES
Tags: · customer service, panera, restaurants, tiktok, top, video, viral
Sign up to get our BEST stories of the week straight to your inbox.



