September 16, 2025 at 1:35 am

A Store Announced Closing Time And Shut Down For The Night, But One Customer Ignored Them And Demanded To Be Served Anyway

by Benjamin Cottrell

closed sign

Pexels/Reddit

Stores have closing routines for a reason, yet some shoppers seem to miss every single cue.

One late-night customer ignored dark aisles and locked doors, setting the stage for a truly baffling encounter.

Read on for the full story.

We’re closed…

If there isn’t a subreddit called “We’re closed, ma’am,” then there really should be!

One night, when we were CLOSED — not closing, but CLOSED — we had sent out the “Please take your items to the register and pay for your purchases” page about half an hour ago, turned off the freaking lights, turned off the music, done our walkthrough to check for any customers, pulled the shutters down, and had our coats on.

Our walkthrough is very thorough, so I have NO IDEA where this woman was hiding.

But apparently not thorough enough.

But I looked back at the registers as I was zipping up my coat, and SOMEONE WAS UNLOADING THEIR FREAKING GROCERIES ON THE TILL.

This was about 10 minutes AFTER the lights went off. The store was quite literally pitch black, save for a few emergency lights, so I have no freaking idea how she didn’t get the hint.

The employees tried to go about confronting her as delicately as possible.

Me and my supervisor walked up to her, and the following exchange happened:

Sup: Um… ma’am… we closed about 20 minutes ago… you’re going to have to leave.

Of course, the customer is very quick to make excuses.

Customer: What?! Well, why didn’t anyone tell me!

Sup: We… we did a page, and turned off the lights… ma’am, I’m sorry, but there’s no way I can ring you through.

C: Well, this is just horrible customer service! How am I supposed to feed my family!

(Maybe don’t do your shopping at 10 p.m.???)

The supervisor suggests alternatives, which angers the customer even more.

Sup: I’m sorry, you can come back tomorrow, but we really have to lock up now.

C: Whatever, I’ll finish my shopping elsewhere!

Then she walked up to the automatic doors — THAT HAD BIG STEEL SHUTTERS OVER THEM — and started waving her freaking arms for them to open.

We ended up having to escort her out through the employee exit and spent another 10 minutes putting all her freaking groceries back.

Closing time is closing time, lady!

Reddit is sure to get a kick out of this one.

Many customers most definitely feel like something is owed to them.

Screenshot 2025 08 29 at 6.16.38 PM A Store Announced Closing Time And Shut Down For The Night, But One Customer Ignored Them And Demanded To Be Served Anyway

Hasn’t this lady ever heard of a context clue?

Screenshot 2025 08 29 at 6.17.07 PM A Store Announced Closing Time And Shut Down For The Night, But One Customer Ignored Them And Demanded To Be Served Anyway

Some people are helplessly clueless.

Screenshot 2025 08 29 at 6.17.44 PM A Store Announced Closing Time And Shut Down For The Night, But One Customer Ignored Them And Demanded To Be Served Anyway

Business owners usually send plenty of hints that closing time is near.

Screenshot 2025 08 29 at 6.18.12 PM A Store Announced Closing Time And Shut Down For The Night, But One Customer Ignored Them And Demanded To Be Served Anyway

These employees had done everything right, but this nightmare customer still found a way to make her ignorance everyone else’s problem.

Some customers will never learn.

Thought that was satisfying? Check out what this employee did when their manager refused to pay for their time while they were traveling for business.

Benjamin Cottrell | Assistant Editor, Internet Culture

Benjamin Cottrell is an Assistant Editor and contributing writer at TwistedSifter, specializing in internet culture, viral social dynamics, and the moral complexities of online communities. He brings a highly analytical, editorial voice to his reporting on workplace conflicts, malicious compliance, and interpersonal drama, with a specific focus on nuanced stories that lack an obvious villain.

As a published author of rhetorical criticism, Benjamin leverages his academic background in human communication to dissect and elevate viral social media threads. Instead of simply summarizing events, he provides readers with balanced, deep-dive commentary into why the internet reacts the way it does. In addition to his cultural reporting, he is an experienced fine art photography essayist and video game reviewer.

When he isn’t analyzing the latest viral debates, Benjamin is usually chipping away at his extensive video game backlog, hunting down the best new restaurants, or out exploring the city with a camera in hand.

Connect with Benjamin on Instagram and read more of his essays on Substack.