September 13, 2025 at 7:35 am

Customer Called A Store On A Holiday To Ask If It Was Open, Then Left A Message Requesting A Call Back

by Heather Hall

Lady with buzzed head smiling as she listens to a voicemail

Pexels/Reddit

Some customer calls are so baffling, you can’t help but laugh when you hear them.

Imagine that your workplace clearly posted signs saying it would be closed for a holiday, only to come back the next day and find a voicemail from a customer asking if you were open, and even leaving a number so you could call back with the answer.

What would you do? Call her back?

Or shake your head and move on?

In this story, one retail worker experiences this exact situation and chooses the latter.

Here’s the full scoop.

Customer Phones When Store Is Closed For A Holiday. Leaves A Message Asking If We Are Open.

At one retail place I worked, I liked the bosses. They closed every holiday. They felt being with family was more important.

So, one holiday that was coming up, for the weeks prior, we had signs posted indicating our hours, and we’d be closing the holiday.

After the holiday was over, I came in the next day and saw a voicemail left on the phone.

As it turns out, she must not have been a regular customer.

I picked it up, and a woman asked this exact thing, “Hello. I’m phoning to see if you are open today. If you could call me back and let me know if you are or not, that would be great. My number is ……….”

The time stamp said she phoned roughly around early afternoon.

Needless to say, I didn’t phone her back. Ha ha.

Wow! The answer was pretty obvious.

Let’s see how the folks over at Reddit relate to this story.

It seems like they would’ve called back.

Funny Call 3 Customer Called A Store On A Holiday To Ask If It Was Open, Then Left A Message Requesting A Call Back

This reader is too busy to answer dumb calls like that.

Funny Call 2 Customer Called A Store On A Holiday To Ask If It Was Open, Then Left A Message Requesting A Call Back

The same thing happens at grocery stores.

Funny Call 1 Customer Called A Store On A Holiday To Ask If It Was Open, Then Left A Message Requesting A Call Back

For this person, people would leave angry messages on Christmas Day.

Funny Call Customer Called A Store On A Holiday To Ask If It Was Open, Then Left A Message Requesting A Call Back

Well, she got her answer.

Though it probably wasn’t the one she wanted.

If you liked that post, check out this post about a woman who tracked down a contractor who tried to vanish without a trace.

Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.