October 11, 2025 at 2:55 pm

A Customer Complained About The New Small Sized Bottles Of Jergens Lotion

by Matthew Gilligan

woman talking to tiktokkers

TikTok/@najayzinthestarz

Sometimes, rebranding just isn’t the way to go for some companies.

And this could potentially be one of them…

A woman named Najay took to TikTok to voice her displeasure with a new line of small lotion options from Jergens.

woman talking to tiktok viewers

TikTok/@najayzinthestarz

Najay told viewers, “There is no way Jergens is selling us crust shaped in stars and hearts.”

She added, “It’s lotion. Y’all buying it?”

woman talking to a camera

TikTok/@najayzinthestarz

Najay then said, “What they’re selling us is that lotion that crusts up around the tube thing.”

On the video’s caption, she wrote, “Jergens PLZ.”

woman talking to tiktokkers

TikTok/@najayzinthestarz

Here’s the video.

@najayzinthestarz

jergens PLZ #jergens

♬ original sound – 𝐍𝐚𝐣𝐚𝐲 🌿🥥

And this is what viewers had to say about this.

This person weighed in.

Screenshot 2025 09 07 at 3.35.04 PM A Customer Complained About The New Small Sized Bottles Of Jergens Lotion

Another individual has a concern.

Screenshot 2025 09 07 at 3.35.14 PM A Customer Complained About The New Small Sized Bottles Of Jergens Lotion

And this TikTokker spoke up.

Screenshot 2025 09 07 at 3.35.30 PM A Customer Complained About The New Small Sized Bottles Of Jergens Lotion

She clearly wasn’t impressed with this new development…

If you liked that story, check out this one about a Costco customer who got their cart stolen… so she hatched a plan to get it back!